Change & Transformation Lead

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

ABOUT GLOBAL PAYMENTS

Whether you're a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we'reAlready on it That's why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

Through local expertise and global scale, atGlobal Payments wedeliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500 brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values ofPassion, Care, Accountability, Excellence and Ingenuity.

Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action -Reconciliation and Gender Equity.

As pioneers within the Australia and New Zealand payments landscape,Ewayis a leading business-to-business ecommerce provider andEzidebita digital recurring business-to-consumer payments processing platform.

SALARY

• The salary range for this role is $180,000 plus superannuation.

• This role is fixed term 10 to 12 months contract

ABOUT THE ROLE

The Change and Transformation Lead is responsible for leading the global transformation agenda for the Asia Pacific region, strategic projects & governance across the PMO office and establishing a Go-to-market & commercialisation framework that supports sustainable growth. In addition to this, the role will focus on embedding a change framework that will ensure that the leaders in the business are equipped with the knowledge and understanding of how to drive organisation change effectively. The Change and Optimisation Lead will work closely with functional leaders to define the transformation agenda in line with overall business strategy utilising key reporting & governance to balance the priorities of the APAC business (investment vs return) and enable the international leadership team to make informed decisions.

• Transformation:
  • Personally lead the Asia Pacific International Product Transformation (AP-IPT) Programme to drive the strategic transformation agenda for the Asia Pacific region in line with the 3 year strategy.
  • Overall accountability for the execution of the IPT programme of work.
  • Support & lead the overall transformation agenda in line with GP2025, having intimate knowledge of all transformation initiatives for the region.
  • Support Initiative Owners across the Asia Pacific region with delivery of their transformation initiatives, help to surface risks, remove blockers & report on status.
  • Overall governance & reporting for both AP-IPT & general global transformation initiative (from programme inception to Go-to-market) ensuring leadership have clear oversight of commercials, successes, risks and blockers.
• Strategic Projects:
  • Overall accountability of the Oceania PMO office, supporting strategic project delivery across both transformation & BAU.
  • Establish key governance & reporting for each project, reporting regularly to leadership on delivery.
  • Drive accountability & execution culture across the business.
  • Go-to-market and commercialisation.
  • Application of the International Commercialisation Framework across the Asia Pacific region.
  • Work with the Vice President, Asia Pacific and country leaders to build out commercialisation strategy and plans to support the launch of all new product across the Pan Asia region.
  • Oversee the introduction & application of a robust Go-to-market framework for new partner onboarding in Oceania to improve process, increase visibility and reduce speed to commercialisation.
  • Business Change:
    • Apply a structured methodology and lead change management activities. Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
    • Support communication efforts, enable the design, development, delivery and management of key communications.
    • Responsible for the establishment of an optimisation framework that can be implemented across the organisation, focused on ensuring prioritisation and execution of key optimisation activities and initiatives.

• Previous experience leading complex transformation programmes.
• Previous experience in change management or similar positions would be beneficial.
• Knowledge of project management best practice.
• A sound understanding of the principles and practices of change management methodologies.
• Effective facilitation and influencing skills.
• Strong stakeholder management skills.
• Conflict resolution and negotiation skills.
• Good listening and communications skills.
• Strong business acumen, analytical mindset and critical thinker.
• Able to cope with pressure.
• Strong problem-solving skills.
• Team player & able to collaborate with others.

Join a leading global technology brand that offers benefits you'll actually value, including:

• Flexible work arrangements that support your unique need;

• 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer's leave;

• Women in Digital membership, granting you access to a host of member industry events and resources;

• Additional birthday, community giving, wellness and study leave;

• Our free and confidential Employee Assistance Program counselling service and wellbeing resources;

• A jam-packed calendar of cultural celebrations and social activities;

• Global career and professional development opportunities;

• Salary sacrifice and an Employee Stock Purchase Plan.

Want to join a team that places the needs of our people, clients and community at the heart of everything they do? APPLY NOW by submitting your CV. Please note you will be redirected to a Global Payments careers page to submit your application.

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.