Admin/Receptionist

3 weeks ago

Brisbane, Queensland, Australia Buscojobs Full time

About the company

Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking Admin / Receptionists to join their busy team for a 12-month temporary assignment.

About the role

As an Admin / Receptionist, you will provide counter / reception support for the local office, including handling enquiries at self-help kiosks and online support. Your key duties include:

  1. Manage and resolve matters by actioning planning tasks
  2. Resolve customer enquiries, provide information, and refer customers to appropriate government or community services
  3. Manage the team shared email inbox, appointments, and telephone enquiries
  4. Coordinate appointments using Agency office facilities and ensure accessibility for participants
  5. Undertake research and investigation activities, and prepare associated reports and correspondence
  6. Perform data entry activities and ensure follow-up is completed
  7. Receive and record complaints and other feedback

About you

To succeed in this role, you must have:

  • Previous experience in administration, reception, or a similar role
  • Intermediate to advanced proficiency in MS Office Suite
  • Excellent stakeholder management and customer service skills
  • Ability to handle multiple tasks with competing priorities
  • High attention to detail

Benefits

  • Casual 12-month temporary assignment
  • ASAP start date pending clearances
  • Full-time hours, Monday to Friday
  • $37.36 per hour + super
  • Cairns QLD location
  • Successful candidates must hold Australian Citizenship and be willing to complete a federal police check

At Chandler Macleod, we are committed to fostering a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with disabilities, and the LGBTIQA+ community.

Learn more about our commitment to diversity and inclusion at

#J-18808-Ljbffr

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