Operations Coordinator

3 weeks ago

Brisbane, Queensland, Australia LVMH Group Full time
Operations Coordinator | Full-Time | Brisbane

Since 1837, Tiffany & Co. has defined style and celebrated love stories worldwide. Renowned as a leading luxury brand, Tiffany & Co. offers a heritage of design innovation and exceptional service.

Join us to be part of our customers' milestones, represent the Tiffany brand, and deliver excellent customer service. Our Brisbane store seeks a passionate, solutions-driven professional for the role of Operations Coordinator.

A career as unique as you are

Our customers treasure their visits to Tiffany, whether indulging themselves or shopping for memorable gifts. They share dreams of style, glamour, and love, and it is our duty to honor those dreams with grace and understanding.

Reporting to the Operations Team Manager, the Operations Coordinator will oversee all Back of House aspects, including coordination of Merchandising, Customer Service, and Client Services roles.

Responsibilities include:

  • Manage and complete all repair and service orders promptly, meeting Tiffany & Co. quality standards using established procedures.
  • Respond to customer inquiries via phone, email, or in person promptly and professionally, ensuring high-resolution standards.
  • Utilize consultative selling and product knowledge to foster ongoing customer relationships and confidence.
  • Provide exceptional customer follow-up to support client relationship development.

In return, enjoy a competitive salary, career development opportunities, Tiffany-designed training, and generous employee discounts.

The ideal candidate will have:

  • 1-2 years of retail stock management/inventory experience, preferably in jewelry.
  • Strong problem-solving skills.
  • Excellent verbal and written communication skills.
  • Attention to detail and problem-solving capabilities.
  • Interpersonal skills and ability to multi-task under deadlines.
  • Proficiency in MS Word, Excel, and MIPS.
  • Flexibility to work evenings, weekends, and public holidays.

Founded in 1837, Tiffany & Co. is a prestigious jewelry house known for inventiveness, craftsmanship, and enduring designs. Our legacy is built on a commitment to excellence, heritage, innovation, and inspiring love across generations.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in crafting dreams.

We foster a dynamic, entrepreneurial culture that values collective ambitions, pushes boundaries, and champions curiosity and boldness. Our commitment to excellence includes nurturing talent through growth opportunities and creating an inclusive environment that supports our community. Join LVMH, where your talent fuels our success.

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