Operations Coordinator

3 weeks ago

Brisbane, Queensland, Australia FedEx Australia Full time
Overview

Join to apply for the Operations Coordinator role at FedEx Australia.

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What You'll Do

As an Operations Coordinator you will play a key role in the day-to-day next flight operations, providing the key link between next flight customers, airlines, courier drivers, and internal stakeholders. You will be supported by our Operations Support Agents who will engage our customers regarding deliveries, to ensure we can get their freight to where it needs on the target flights to ensure we meet agreed deadlines.

  • Provide customer resolutions for both internal and external customers
  • Direct movements of time critical freight for next flight movements
  • Collaborate with other teams within the business
  • Work closely with airlines to ensure coordination of time critical deliveries
What You'll Bring To The Team
  • Previous airline experience desirable
  • Outstanding customer service experience
  • Safety focused with an understanding of chain of responsibility
  • Exceptional written and verbal communication
  • Ability to work within a fast-paced team environment

FedEx was built on a philosophy that puts people first. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Company and Philosophy

FedEx is one of the world\'s largest express transportation companies. The People-Service-Profit (PSP) philosophy governs our decisions, policies and activities. We care for our people, who deliver the impeccable service our customers expect, and invest back in the business and our employees.

Our culture emphasizes innovation, teamwork, and delivering high-quality service to customers across a global network.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Freight and Package Transportation

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