Technical Support Officer

Technical Support Officer Branch : Broome Senior High School Division : Independent Public School - Kimberley Education Region Salary : Level 2, $76,912 - $82,464 per annum (pro-rata) (PSCA 2024) Work Type : Permanent - Full Time FTE : Location : Broome Closing Date : : 30 PM Attachments : -

This is a permanent full-time position commencing Term 4, 2025

Located in one of the most stunning and culturally rich regions of Australia, Broome Senior High School is a vibrant, high-performing public school committed to educational excellence, cultural responsiveness, and student wellbeing.

As one of Western Australia's top regional secondary schools, we offer a broad and inclusive curriculum that supports students to achieve their personal best. Whether they are pursuing university pathways, vocational training, or entering the workforce our students continue to experience success. Students at Broome Senior High School benefit from outstanding programs including the Big History Academic Extension Program, Mamaljan Education Support, Vocational Education and Training (VET) and Careers, Follow the Dream, Clontarf Academy, STARS Academy and a wide range of arts, sporting, and leadership opportunities.

We take pride in our strong community partnerships and celebrate the diversity of our school, where every student is known, valued, and supported to thrive. Offering a wide breadth of subjects including General and Australian Tertiary Admission Rank (ATAR) upper school pathways, we continue to provide educational opportunities that enable students to excel. Additionally, our ongoing support of student wellbeing through our dedicated Student Services and Aboriginal Education team further supports a safe and engaging school community.

At Broome Senior High School, we are not just educating for today, we are empowering young people for tomorrow.

Find out more about our school by visiting or

The Role

The role of the Technical Support Officer is to maintain the school's Information and Communication Technology (ICT) systems and network, ensuring reliability and sustainability to enhance the learning environment.

The successful applicant will ideally provide advice on technical issues and collaborate with administration to maintain and develop the network system. The successful applicant will also provide technical support and training to all users throughout the school site on various software applications and provide access to systems and resources.

The successful applicant will be responsible for the installation, troubleshooting, and ongoing maintenance of information systems and ICT equipment in accordance with the school business needs and Department of Education policies and guidelines. This includes maintaining accurate records of ICT assets and resources and the development, implementation, and monitoring of a replacement plan.

We highly value applicants who have the ability to work as part of a versatile team, liaise with other Department of Education personnel and communicate with external providers. Experience working in a school would be highly desirable and in particular a thorough understanding of standard operating systems and their associated software. Suitable applicants will work with a diverse range of people and professionals to deliver customer service. The ability to build strong relationships and to work well with key stakeholders is highly regarded.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Keely George, Manager Corporate Services on or emailing .

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our for more details.

Eligibility

To work with us, you must :

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and
• consent to a and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps :

Step 1 : Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2 : Attach your documents

Your application should include :

A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this positionAn up to four (4) page statement addressing the following selection criteria as outlined in the attached JDFDemonstrated verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.Demonstrated conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.Demonstrated ability to install and maintain network systems incorporating the Internet and Electronic Mail.Demonstrated organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

Advertised Vacancy Number : IPS / SS987973

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close : 4 : 30pm (AWST) on Wednesday, 3 September 2025

Position Title Technical Support Officer Agency Department of Education Salary Location Broome Unit / Division Independent Public School - Kimberley Education Region Branch Broome Senior High School Work Type Permanent - Full Time Position No Closing Date Position Title Technical Support Officer Branch Broome Senior High School Location Broome Work Type Permanent - Full Time Position No Salary Closing Date Agency Department of Education Description

This is a permanent full-time position commencing Term 4, 2025

Located in one of the most stunning and culturally rich regions of Australia, Broome Senior High School is a vibrant, high-performing public school committed to educational excellence, cultural responsiveness, and student wellbeing.

As one of Western Australia's top regional secondary schools, we offer a broad and inclusive curriculum that supports students to achieve their personal best. Whether they are pursuing university pathways, vocational training, or entering the workforce our students continue to experience success. Students at Broome Senior High School benefit from outstanding programs including the Big History Academic Extension Program, Mamaljan Education Support, Vocational Education and Training (VET) and Careers, Follow the Dream, Clontarf Academy, STARS Academy and a wide range of arts, sporting, and leadership opportunities.

We take pride in our strong community partnerships and celebrate the diversity of our school, where every student is known, valued, and supported to thrive. Offering a wide breadth of subjects including General and Australian Tertiary Admission Rank (ATAR) upper school pathways, we continue to provide educational opportunities that enable students to excel. Additionally, our ongoing support of student wellbeing through our dedicated Student Services and Aboriginal Education team further supports a safe and engaging school community.

At Broome Senior High School, we are not just educating for today, we are empowering young people for tomorrow.

Find out more about our school by visiting or

The Role

The role of the Technical Support Officer is to maintain the school's Information and Communication Technology (ICT) systems and network, ensuring reliability and sustainability to enhance the learning environment.

The successful applicant will ideally provide advice on technical issues and collaborate with administration to maintain and develop the network system. The successful applicant will also provide technical support and training to all users throughout the school site on various software applications and provide access to systems and resources.

The successful applicant will be responsible for the installation, troubleshooting, and ongoing maintenance of information systems and ICT equipment in accordance with the school business needs and Department of Education policies and guidelines. This includes maintaining accurate records of ICT assets and resources and the development, implementation, and monitoring of a replacement plan.

We highly value applicants who have the ability to work as part of a versatile team, liaise with other Department of Education personnel and communicate with external providers. Experience working in a school would be highly desirable and in particular a thorough understanding of standard operating systems and their associated software. Suitable applicants will work with a diverse range of people and professionals to deliver customer service. The ability to build strong relationships and to work well with key stakeholders is highly regarded.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Keely George, Manager Corporate Services on or emailing .

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our for more details.

Eligibility

To work with us, you must :

be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.obtain a valid Working With Children Check before you start; andconsent to a and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps :

Step 1 : Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2 : Attach your documents

Your application should include :

A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this positionAn up to four (4) page statement addressing the following selection criteria as outlined in the attached JDFDemonstrated verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.Demonstrated conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.Demonstrated ability to install and maintain network systems incorporating the Internet and Electronic Mail.Demonstrated organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

Advertised Vacancy Number : IPS / SS987973

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close : 4 : 30pm (AWST) on Wednesday, 3 September 2025

Attachments -

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