Administration Officer

1 week ago

Gladstone, Australia Central Queensland Hospital and Health Service Full time
About us

Gladstone Hospital is an 83-bed hospital offering a range of general and specialist inpatient and outpatient services including emergency, general medicine and surgery, basic orthopaedic, clinical investigation, obstetrics, maternity, gynaecology, high dependency and coronary care, palliative care, medical imaging, pathology and paediatrics.

About the role

To effectively coordinate and process approved patient travel needs in accordance with the Queensland Health Travel and Accommodation Policy and Standards.

Responsibilities
  • Coordinate approved patient travel and process travel claims in a timely manner, in accordance with established policies and guidelines.
  • Provide advice to clients about eligibility requirements and travel options.
  • Assist in the reconciliation and preparation for payments of accounts.
  • Participate in the development, implementation, review and maintenance of internal systems, processes and work practices.
  • Identify areas for improvement and recommend enhancements to existing practices.
About you
  • Proven ability or ability to quickly acquire and apply knowledge of relevant standards, policies and procedures.
  • Ability to understand and react responsively to client expectations.
  • Knowledge of or the ability to rapidly acquire knowledge of administrative procedures and policies and standards in a travel environment.
  • Sound oral communication and conflict resolution skills, and the ability to liaise effectively with a broad range of client groups.
What we offer

Total monthly remuneration value of up to $4,882 p.m. is comprised of:

  • An hourly rate between $ $43.16 p.h.
  • 12.75% employer superannuation contribution
  • 17.5% leave loading

Additional Benefits

  • Ongoing Professional Development and Education Opportunities
  • Flexible Work-Life Balance and Variety
  • Generous Salary Sacrificing Options
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport
Vaccine Preventable Diseases (VPD) requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply

To apply, please submit the following:

  • Your current CV or resume, including referees.
  • A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
  • Any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

Applications close

Monday, 15 September 2025.

Additional information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.


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