Human Resources Operations Consultant

3 weeks ago

Canberra, ACT, Australia Adecco Full time

Adecco Canberra, Australian Capital Territory, Australia

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Adecco Canberra, Australian Capital Territory, Australia

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Shape seamless employee experiences through structured, high-impact HR operations.

Be the go-to expert for HR operations and employee lifecycle support
Own HR systems and documentation with accuracy and compliance
Play a key role in onboarding, offboarding, and internal service delivery
Join a collaborative, purpose-driven team making real operational impact
Melbourne and Canberra locations considered

As an HR Operations Consultant, you will provide accurate and compliant HR support across the employee lifecycle. From onboarding and offboarding to managing HR systems and responding to queries, you will play a key role in ensuring smooth and efficient HR service delivery.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.

ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people's need to work in ways that support their careers, families, and lifestyle. That's why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we'll be better together.

To find out more about our great employee benefits and what it's like to be part of the team, reach out to our friendly talent acquisition team.

Job Description

In this role, you will play a key part in delivering efficient, accurate, and compliant HR support across the employee lifecycle. You will respond to HR enquiries, maintain up-to-date employee records, and manage onboarding and offboarding processes. You will also administer contracts, benefits, and documentation, while working closely with internal teams to ensure consistent and effective HR service delivery. If you're detail-oriented, proactive, and thrive in a structured environment, this role is a great fit.

You will:

Respond to resolve Level 1 HR enquiries from the staff and managers and escalate complex issues as needed.
Maintain HRIS, employee records and data with high levels of accuracy and confidentiality
Ensure employee records are updated and compliant with policy and legislative requirements
Administer employee benefits, contracts, and HR documentation
Assist in the development, review, and implementation of HR policies, procedures, and templates
Manage and maintain internal HR platforms and resources (e.g. SharePoint, knowledge bases)
Collaborate with payroll, IT, and internal teams to support HR service delivery
Own and proactively manage of the HR Ops Inbox, responding to and/or escalating queries in a reasonable timeframe.
Manage end-to-end onboarding, including contracts, compliance documents, security clearances, and HRIS setup.
Maintain up-to-date HR documents on SharePoint and ensure organisational charts are reviewed and updated regularly
Manage offboarding by coordinating separation processes, security requirements, and final steps with key stakeholders.

Candidate's Profile

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

Strong attention to detail and a structured, process-driven approach
Excellent communication and customer service skills
Ability to manage priorities in a fast-paced environment
Proficiency in using HR systems and maintaining data integrity
Knowledge of HR administrative practices and employment legislation
Collaborative and solution-focused mindset

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

How to apply

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email our friendly TA team at DFRHRTalentAcquisition@adecco.com.au for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on the 26th of August 2025. It's important to note that applications will be reviewed and processed as they are received.

Seniority level

Seniority levelAssociate

Employment type

Employment typeFull-time

Job function

Job functionHuman Resources
IndustriesStaffing and Recruiting

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