Team Leader

Ermha Ltd Dandenong South, Victoria, Australia

Join to apply for the Team Leader - NDIS Mental Health role at Ermha Ltd.

As a Team Leader you are responsible for the management and operation of programs that provide complex, recovery-oriented support for people with a persistent mental illness who will often have a history of homelessness, addiction, disability, social dysfunction, aggressive and inappropriate behaviours. These programs are spread across the South Eastern suburbs of Melbourne.

• Ensuring staff maintain a focus on client directed needs to achieve client directed outcomes & service delivery objectives
• Developing and maintaining strong relationships with all relevant stakeholders, such as care teams, as well as holding regular supervision and team meetings with staff
• Ensuring compliance with all internal & external requirements including case noting, incident management and mandatory NDIS reporting are completed accurately and in a timely manner
• Managing rostering, fleet allocation, SIL supplies (such as PPE) etc, to ensure staff are able to perform their role appropriately and safely
• Training and mentoring staff, and engage in formal performance management where required
• Participating in a rotating after-hours On-Call roster

This is a full time role, Monday to Friday 9am-5pm. It requires you to be able to work from our head office in Dandenong South, your home, as well as complete regular visits to work sites (client homes) throughout the south eastern suburbs of Melbourne.

With a passion for delivering quality client-directed supports, you will understand risk, have sound problem solving skills and demonstrate good judgement in decision making. This will be founded in relevant experience leading others, a strong understanding of complex mental disability as well as motivation to progress your career. In addition, you will have:

• Effective listening skills and an adaptable professional communication style
• The ability to react quickly and think on your feet in critical situations
• Excellent time management skills and work with a sense of urgency
• A demonstrated ability to coach and lead a team
• An understanding of the NDIS and its impact on outcomes for clients and existing models of service delivery
• Tertiary qualifications in Mental Health, Disability, Social Work, Psychology or other relevant qualification or significant relevant experience

It is a requirement of this position to meet all compliance requirements in relation to NDIS Work Screening, Working With Children's Check, work rights and possess a current & valid driver's licence.

ermha365 is committed to the safety, participation and empowerment of all children. Further information at https://www.ermha.org/child-safe-statement/

We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@ermha.org noting your preferred method of communication and contact details and a member of the team will be in touch.

ermha365 is a non-profit organisation that is part of The Disability Trust Group with a growth agenda across Australia. As an employee you will be offered:

• Support as needed utilising our 24/7 Employee Assistance Program
• Industry-leading induction and on the job training provided with access to free continuous online learning modules at your own pace
• Flexibility in working hours to suit work life balance
• Financial benefits including salary packaging to reduce your taxable income, novated leasing and discounts with a variety of Australian retailers
• A supportive team environment that is engaging and inspiring
• Access to Fitness Passport, making it easier to stay active and healthy as we care about your health and wellbeing

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