Community Safety Officer

Why join us as a Community Safety Officer?

As a Community Safety Officer, you'll play an important role in keeping our community safe, welcoming, and well-regulated. This is a rewarding opportunity where your work directly improves the wellbeing of residents and visitors every day.

About Northern Grampians Shire Council

Northern Grampians Shire Council has a diverse employment base across 14 worksites in the Grampians Region of Victoria. We offer flexible work arrangements, provide access to relevant training and professional development opportunities with a variety of employee benefits. We promote innovation, responsiveness, respectfulness and continuous improvement as our core values. As a smaller organisation, we offer opportunities to act in leadership roles, transition between teams and participate in collaborative projects with other team members or the wider community. We provide a supportive and flexible environment that values work–life balance.

Why join us?

In addition to the picturesque landscapes at our backdoor, there are many other benefits to working for our innovative and vibrant Northern Grampians Shire Council. These include:

• Fortnightly RDO: Enjoy a well-deserved break and rejuvenate.
• Great Team Environment: A safe, respectful and supportive environment to enable you to thrive. You will work with like-minded, passionate individuals who love what they do.
• Professional Growth: We nurture talent and provide opportunities to flourish.
• Flexible Work Arrangements: To support your work-life balance.
• Salary Packaging Options: Including remote area housing allowances and novated lease vehicles
• Access to Paid Leave: including purchased leave, paid parental leave, gender affirmation leave and to respond to family violence matters
• Employee Assistance Program: Your well-being matters – we've got you covered.
• Biodiversity: Explore our Council region's varied flora and fauna

Promote Inclusion

Northern Grampians Shire Council is committed to promoting inclusion of all children and families; we aim to establish a culture that supports:

• Cultural safety for Aboriginal children by working in partnership with Aboriginal peoples and Aboriginal community controlled organisations
• Cultural safety for children from culturally and/or linguistically diverse backgrounds
• Establishing a safe environment for children with a disability

Position objectives

This position is responsible for engaging with members of the community to ensure a peaceful and safe environment for all residents and visitors by effectively administering and enforcing a broad range of regulatory functions in the areas of Municipal Fire Prevention, animal control, local laws and parking control.

Key responsibility areas

• Ensure Council's statutory obligations under any Act, Regulation or Local Law for which the team is responsible are carried out in a courteous and efficient manner.

• Ensure Council's Service Standards are met and customers\' requests are handled efficiently in a knowledgeable, confidential and timely manner.

• Regularly conduct inspections and investigations and keep accurate and detailed notes in relation to potential breaches of legislation and Local Laws in accordance with the appropriate Acts, Regulations, and Council policies.

• Formulate concise and accurate documentation relating to investigations and, where required, assist in the preparation of documentation for court proceedings.

• Ensure animals are impounded and seized when required and support the proper and effective operation of Council's pound facilities including cleaning, feeding, hygiene, receiving and releasing of impounded animals.

• Work closely with local vets and rescue groups in relation to the rehousing and destruction of impounded animals as required.

• Write, issue and manage all notices, infringements and summonses when enforcement action is required and ensure their preparation, issuing and follow up is completed following prescribed procedures and legislation.

• Review, inspect and enforce all permits applicable to the functions of Local Laws, parking, animal control and other applicable regulatory services.

• Ensure parking regulations are monitored and enforced to maintain optimum flow of vehicles along streets and roads. Participate in the review and initiate replacement signage installation as required.

• Control the placement of signs and goods on footpaths, issue permits and ensure the collection of annual fees for footways.

• Assist with the identification of new and review of existing local laws and associated procedures to ensure continuous improvement and improved community living.

• Undertake Council's strategic fire inspections to identify fire hazards and participate in the issuing of fire notices and the enforcement of issues.

• Perform, as directed, other duties that are within the limits of the incumbent's skill, competence and training.

• Undertake regular rostered shifts to support the council's after-hours service.

Qualifications and experience

Certificate IV in Local Government (Statutory Compliance) and/or Certificate IV in Animal Management and/or relevant practical experience in a similar role. Previous Local Government experience and knowledge of relevant legislation is desirable.

Selection criteria

Certificate IV in Local Government (Statutory Compliance) and/or Certificate IV in Animal Management and/or relevant practical experience in a similar role.

Demonstrated ability to effectively communicate with customers and staff to provide information and maintain good customer relations.

Demonstrated ability to enforce appropriate legislation, follow regulatory processes and keep accurate records.

Demonstrated time management skill, including the ability to set priorities and organise work to meet the needs of internal and external customers.

Previous experience in dealing with volatile situations or customers in connection to law or regulation enforcement.

Ability to participate in the after-hours service requirements.

Application process

• Attach a resume and cover letter briefly addressing the key selection criteria.
• Submit your application by following the process on this page.

If you'd like to know more contact Paul Roy, Coordinator Environment and Community Safety at paul.roy@ngshire.vic.gov.au or call 03 5358 8700.

Applications close 5pm Sunday 14th September 2025.

Northern Grampians Shire Council is dedicated to building a diverse, inclusive and authentic workplace. We are an Equal Employment Opportunity Employer committed to providing a safe workplace that embraces and values child safety.