Guest Experience Host

3 weeks ago

Palm Cove, Queensland, Australia Travel + Leisure Co. Full time
Overview

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go Where Joy Is In The Journey

Discover a career fuelled by possibility at Travel + Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Sebel Palm Cove team today as a Guest Experience Host & Face to Face Lead Generator.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding
  • Subsidised private health insurance (following successful probation completion)
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Great career development opportunities
  • Monthly, Quarterly and Yearly Recognition Programs
How You'll Shine

As a Guest Experience Host & Face to Face Lead Generator, you will be at the forefront of creating memorable experiences while driving sales. Your primary responsibilities will include:

  • Generating sales appointments for our sales centers located at our amazing resorts and via livestream
  • Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered
  • Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
  • Clearly articulating the benefits of travelling within the Travel and Leisure community
  • Meeting targets and KPIs as set by the business
What You'll Bring

To be successful in this role, you will be:

  • Genuine passion for customer service and the local area
  • Ability to meet KPI's as set by the role
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera) advantageous
  • Have the ability to recognise and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays
Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

#J-18808-Ljbffr

  • Guest Experience Host

    3 weeks ago

    Palm Cove, Queensland, Australia Travel + Leisure Co. Full time

    OverviewWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Guest Service Agent Alamanda Palm Cove

    1 week ago

    Palm Cove, Queensland, Australia Lancemore Hotel Group Full time

    Join to apply for the Guest Service Agent Alamanda Palm Cove role at Lancemore Hotel GroupWe have a great opportunity for an outgoing and service focused Receptionist/Guest Service Agent to support the Front Office, Sales and Banqueting teams at our Alamanda Palm Cove Hotel.OverviewRole summary and key responsibilities are listed below. This position...

  • Guest Service Agent Alamanda Palm Cove

    1 week ago

    Palm Cove, Queensland, Australia Lancemore Hotel Group Full time

    Join to apply for the Guest Service Agent Alamanda Palm Cove role at Lancemore Hotel GroupWe have a great opportunity for an outgoing and service focused Receptionist/Guest Service Agent to support the Front Office, Sales and Banqueting teams at our Alamanda Palm Cove Hotel.OverviewRole summary and key responsibilities are listed below. This position...

  • Guest Service Agent Alamanda Palm Cove

    2 weeks ago

    Palm Cove, Queensland, Australia Lancemore Hotel Group Full time $40,000 - $80,000 per year

    Advance your customer service/administration careerWork with a great team in an exceptionally beautiful locationCasual roleWe have a great opportunity for an outgoing and service focused Receptionist/Guest Service Agent to support the Front Office, Sales and Banqueting teams at our stunning Alamanda Palm Cove Hotel.About The RoleHelp deliver exceptional...

  • Guest Service Agent Alamanda Palm Cove

    3 weeks ago

    Palm Cove, Queensland, Australia Lancemore Hotel Group Full time

    Overview Guest Service Agent Alamanda Palm Cove – Lancemore Hotel Group About The RoleHelp deliver exceptional guest experiences at every part of the journey including reservations, arrivals and departures and throughout their stay Be an ambassador for the hotel, positively representing and promoting our boutique brand Be a key part of the...

  • Guest Service Agent Alamanda Palm Cove

    3 weeks ago

    Palm Cove, Queensland, Australia Lancemore Hotel Group Full time

    OverviewGuest Service Agent Alamanda Palm Cove – Lancemore Hotel GroupAbout The RoleHelp deliver exceptional guest experiences at every part of the journey including reservations, arrivals and departures and throughout their stayBe an ambassador for the hotel, positively representing and promoting our boutique brandBe a key part of the guest experience,...

  • Front Office Supervisor

    3 hours ago

    Palm Cove, Queensland, Australia Pullman Hotels & Resorts Full time $60,000 - $80,000 per year

    Are you ready to take your career to paradise? Join the team at Pullman Palm Cove Sea Temple Resort & Spa, a luxurious haven located on the pristine southern end of Palm Cove beach, just 25 minutes north of Cairns.Our resort offers a range of elegant accommodations, from studios to spacious one to three-bedroom apartments. You'll have the chance to work in a...

  • sous chef

    6 days ago

    Palm Cove, Queensland, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time $90,000 - $120,000 per year

    SummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in...

  • Spa Therapist Alamanda Palm Cove

    2 days ago

    Palm Cove, Queensland, Australia Lancemore Hotel Group Full time $45,000 - $60,000 per year

    Spa Therapist – Alamanda Palm Cove SpaCasual | Temp PositionBe part of a team where exceptional guest experiences are our passion.Alamanda Palm Cove Spa is seeking an experienced, passionate, and professionalSpa Therapistto deliver outstanding treatments and create memorable moments for our guests.About The RoleThis is a rare opportunity to join a highly...

  • Maintenance Officer Alamanda Palm Cove

    3 weeks ago

    Palm Cove, Queensland, Australia Lancemore Hotel Group Full time

    OverviewJoin to apply for the Maintenance Officer Alamanda Palm Cove role at Lancemore Hotel Group.Part time / casual role based in Palm Cove. We're looking for a hands-on, guest-focused Maintenance Officer to help keep Alamanda Palm Cove by Lancemore in perfect condition. If you love fixing things, take pride in presentation, and have a proactive approach...