sous chef

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Hyatt Culture is represented by our mission, values, and goals through: Innovative, Respect, Service-Oriented and Inclusion. Innovative, Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by the team's spirit and camaraderie given to one another. Service-Oriented, Hyatt is customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.

The goal of the Sous Chef is to manage a specific department and work with the Director of Culinary Experience and/or Executive Sous Chef to create, implement and maintain quality standards. In some instances the Sous Chef will be expected to be responsible for the entire operation in the absence of the Executive Sous Chef and/or Director of Culinary Experience. The ideal Sous Chef will accomplish their tasks by monitoring the daily functions of the culinary department, including providing support and guidance to the culinary team, ending in a positive guest experience.

Responsibilities include:

Support senior leadership by developing and assuming basic management responsibilities

Assume the role of liaison between all departments within the culinary division and all other hotel departments

Supervise the preparation and cooking of various food items

Develop and implement creative menu items that adhere to Hyatt brand standards

Plan, coordinate & implement special events and holiday functions

Manage hourly kitchen colleagues through scheduling, payroll, training, coaching, evaluating and hiring

May manage other key culinary leadership roles including supervisor and other less senior Sous Chefs

Lead and coach the team towards achieving exceptional guest service and colleague satisfaction results

Monitor food production, ordering, cost, and quality and consistency on a daily basis

Ensure proper safety and sanitation of all kitchen facilities and equipment

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Qualifications

In-depth skills and knowledge of all kitchen operations

Possess strong leadership, communication, organization and relationship skills

Experience with training, basic financial management and customer service

Proficient in general computer knowledge

A true desire to exceed guest expectations in a fast-paced customer service environment

Capable of producing a consistent product in a timely manner

Strong training and communication skills

Culinary education and/or on the job training, hotel experience preferred

Geographic and schedule flexibility are preferred

Hyatt develops Sous Chefs to progress into the role of Executive Sous Chef through the training of Banquets and Restaurants. Sous Chefs report directly to the Executive Sous Chef and/or Director of Culinary Experience.

Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Sous Chef and find yourself as a Executive Sous Chef within a few years. 70% of management hired is from within Hyatt. The statistics are there; make it your next step

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in the culinary field. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.