Groups Coordinator

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Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney's Inner West. Today, Oscars Group is one of Australia's largest privately owned hospitality groups, boasting an ever-expanding portfolio of over 45 venues across NSW, QLD and VIC. Our portfolio includes accommodation hotels, award-winning pubs and gaming venues, conference and event centres, premium restaurants, chartered vessels, and both commercial and residential developments.

About the Venue:

Located just one hour south of Sydney in the scenic Illawarra region,Novotel Wollongong Northbeachis a premium 4.5-star beachfront hotel overlooking North Wollongong Beach. The hotel offers 209 stylish rooms and suites with breathtaking ocean and mountain views. It features five food and beverage outlets, a pool, fitness centre, convenience store, and 15 versatile event spaces making it a destination for both leisure and business guests, as well as a premier venue for weddings, conferences, and large-scale functions.

About the Role:

We are seeking an organised and customer-focused Groups Coordinator to manage accommodation group bookings and ensure seamless experiences for our clients from enquiry to departure. This full-time role will report into the Reservations Manager and see you working closely with the Revenue, Sales, Events, and Operations teams to deliver exceptional service and tailored solutions for group reservations.

Key Responsibilities:

Access to exclusive Oscars Group food & beverage discounts

Manage all accommodation group booking enquiries, providing accurate and timely quotations

Obtain management-approved rates for all group quotations

Handle all rooming lists for Conference & Events (C&E) group blocks

Prepare proposals, contracts, and event orders in line with client requirements

Coordinate invoicing and follow up on payments for group bookings

Maintain effective communication with external clients to confirm details and requirements

Communicate booking details and updates to internal stakeholders

Monitor group booking performance and prepare reports on statistics and activity

Liaise with Revenue, Sales, and Events teams to ensure alignment and maximise occupancy and revenue

Maintain accurate booking records within the property management system

Support other reservations functions as required

About You:

Strong organisational and administrative skills with high attention to detail

Excellent written and verbal communication skills

Ability to manage multiple bookings and priorities in a fast-paced environment

Proficiency in Microsoft Office and familiarity with property management/booking systems (highly regarded)

Customer-focused with the ability to build rapport quickly and professionally

Access to exclusive Oscars Group food & beverage discounts

Internal and external training and development opportunities including an online training platform

Career progression across 45+ venues within the Oscars Group

Employee Assistance Program for you and your immediate family

Reward and recognition initiatives

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Group Coordinator? Which of the following Microsoft Office products are you experienced with? Do you have experience in administration? What's your expected annual base salary? How much notice are you required to give your current employer?

Hospitality & Tourism 1,001-5,000 employees

Oscars Group, founded in 1986 and owned by the Gravanis family, started with a single pub in Sydney's Inner West. Over three decades, we've expanded into a leading privately-owned hospitality group with 46 assets and growing across NSW, Queensland, and Victoria. Our diverse portfolio includes hotels, pubs, bars, restaurants, accommodation, gaming, events, and chartered vessels.

Renowned for unique atmospheres, quality offerings, and exceptional service, Oscars Group is committed to excellence, innovation, and community engagement. Each venue upholds the highest standards, ensuring our reputation as a trusted and respected leader in the industry.

Oscars Group, founded in 1986 and owned by the Gravanis family, started with a single pub in Sydney's Inner West. Over three decades, we've expanded into a leading privately-owned hospitality group with 46 assets and growing across NSW, Queensland, and Victoria. Our diverse portfolio includes hotels, pubs, bars, restaurants, accommodation, gaming, events, and chartered vessels.

Renowned for unique atmospheres, quality offerings, and exceptional service, Oscars Group is committed to excellence, innovation, and community engagement. Each venue upholds the highest standards, ensuring our reputation as a trusted and respected leader in the industry.

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