Wedding Coordinator

2 days ago

Wollongong City Council, Australia Oscars Group Full time
About the company

Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney's Inner West. Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding portfolio of 50 assets across NSW, Queensland, South Australia and Victoria. The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.

About Accor is the world's largest and fastest-growing hotel group, with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

About the company

Novotel Wollongong Northbeach is a prestigious and luxurious hotel renowned for its exceptional service and exquisite event spaces. We take pride in delivering unforgettable experiences to our guests and creating magical moments for weddings and special occasions. As we continue to grow, we are seeking a dedicated and detail-oriented Wedding Coordinator to join our team and contribute to the success of our wedding events.

About the role

As a Wedding Coordinator at Novotel Wollongong Northbeach, you will be responsible for orchestrating seamless and memorable weddings for our clients. Ensuring the smooth and efficient sales process through to confirmed bookings, you will strive to achieve hotel sales targets. You will work closely with couples, vendors, and internal teams to ensure every detail is meticulously planned and executed. This role requires a passion for creating magical moments, excellent organisational skills, and a keen eye for detail. This is a Tuesday to Saturday role with some weekends off during off-peak season.

What you'll bring
  • Previous Wedding Coordinator experience.
  • Experience in handling a high volume of enquiries with superb accuracy e.g. phone sales, inquiry handling, turn-around response and follow-through.
  • Drive up-selling opportunity and convert enquiries and site inspections into confirmed bookings.
  • Be thoroughly conversant with all packages, pricing and promotional offers.
  • Attendance at wedding expos throughout the year to maximise sales and brand awareness.
  • Delivery of our internal wedding expo to increase bookings.
  • Be a master in all aspects of Wedding Coordination to sustain a high level of service standards and customer satisfaction.
  • Ability to identify trends in the market and apply this knowledge to maximise revenue.
Skills & experience
  • OPERA Cloud & Delphi experience highly regarded, but not essential
  • Knowledge of PMS systems and Microsoft suite of products
  • Knowledge of current wedding trends and industry best practices
  • Proven experience in wedding or event coordination
  • Strong organisational and multitasking skills
What we offer
  • Join a supportive team of professionals
  • Internal/External training and development opportunities with online training platform
  • Career development opportunities within Oscars Group across 50 amazing venues
  • Amazing benefits with Accor Hotels including discounted accommodation worldwide
  • Mentoring from a strong team of hospitality professionals
Application questions
  • Which of the following statements best describes your right to work in Australia?
  • Do you have experience in a sales role?
  • How many years' experience do you have as a Wedding Coordinator?
  • What is your expected annual base salary?
  • How much notice are you required to give your current employer?

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