Patient Accounts Officer

4 weeks ago

Adelaide, South Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world .

Care to join the team?
GenesisCare Oncology has an exciting opportunity available for a part-time Patient Accounts Officer to join us in our Adelaide team, two days per week.

The Patient Accounts position is responsible for the management of patient accounts, including the creation and issue of patient estimates, generation of invoices, receipting and debt collection. This role provides support to Clinicians by ensuring patients are fully informed of the billing system and the funding mechanisms of Medicare and the relevant private health funds.

More specifically, you will:

  • Managing patient accounts across multiple disciplines, including the creation and issue of patient estimates, generation of invoices, receipting and debt collection

  • Effectively communicate the treatment fee structure and attend to patient account enquiries in a friendly and timely manner

  • Providing support to Clinicians by ensuring patients are fully informed of the billing system and the funding mechanisms of Medicare and the relevant private health funds.

  • Ensure debtors are managed effectively and in line with the Debtors Management policy & procedure.

  • Work Co-operatively within a multidisciplinary team, exchange information and assist other team members to achieve team objectives and work outcomes.

We're interested in hearing from people who have:

  • Medical accounts processing skills including knowledge of Medicare, DVA and private health funds.

  • Demonstrated ability in using clinical administration systems and MS Office, particularly Excel.

  • A Flexible and motivated individual, with strong organisational skills.

  • Demonstrated understanding of and an ability to provide excellent customer service in a healthcare environment.

  • Excellent communication and interpersonal skills and the ability to build effective relationships with internal and external business stakeholders.

  • Excellent time management and multi-tasking skills.

  • Proven experience to work effectively both independently and collaboratively in a multi-disciplinary team environment.

Benefits of joining our team:

  • Working for a large integrated cancer care provider proving opportunities for professional growth and development

  • Working with a vibrant team to help design an exceptional infusion suite providing patients with an outstanding patient experience

  • Close knit internal community.

  • All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.

  • Enhance your holistic wellbeing with our Full Circle wellbeing program.

  • Learn and grow with our award-winning development programs.

  • Range of benefits available: Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is an Equal Opportunity Employer.

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