Customer Support Manager

2 weeks ago

Sydney, New South Wales, Australia Opal Aged Care Full time
Customer Support Manager - Epping Grand Care Community

Epping NSW 2121, Australia

Posted Thursday 29 May 2025 at 2:00 pm

Exciting opportunity to work in a brand-new facility, this landmark development is built with the future of Aged Care in mind, offering the highest standard of care and comfort for our residents.

At Opal HealthCare, we know that companies don't succeed, people do.

Opal Healthcare is Australia's largest residential aged care provider, with 138 Care Communities and over 20,000 team members nationwide. Our values of C ompassion, A ccountability, R espect and E xcellence are at the heart of everything we do.

Epping Grand Care Community is due to open November 2025 Situated in Sydney's Northwest in a lively high-rise precinct within a thriving neighbourhood and public transport just a step away. The latest addition to the Opal family will feature beautiful modern facilities, state of the art technology and equipment and an in-house café and a hair salon

Please note that the successful applicant will be required to commence in early October prior to opening.

Role requirements and responsibilities:

  • Based @ Epping Grand Care Community
  • Full Time, Monday - Friday
  • Experience in Hotel / Duty or Property Management is welcome
  • Management of customer enquiries, conduction of site tours
  • Management of sales pipeline to improve conversion rates
  • Implementing sales programs to improve uptake of additional services
  • Monitoring service standards and customer feedback
  • Reception and other administration duties where required

At Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:

  • Work/life balance with flexible work hours
  • Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/
  • Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships
  • Paid parental leave : 5 weeks for primary carer & 4 weeks for non-primary carer + receive additional 5 weeks of leave upon returning to work after 3 months
  • Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work
  • Internal & external training programs
  • Sector leading training, systems & innovation

Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker's clearance.

#J-18808-Ljbffr

  • Customer Support Consultant

    3 days ago

    Sydney, New South Wales, Australia Forward Ability Support Full time

    Join to apply for the Customer Support Consultant role at Forward Ability Support3 days ago Be among the first 25 applicantsJoin to apply for the Customer Support Consultant role at Forward Ability SupportForward Ability Support provided pay rangeThis range is provided by Forward Ability Support.Your actual pay will be based on your skills and experience —...

  • Customer Support Consultant

    4 days ago

    Sydney, New South Wales, Australia Forward Ability Support Full time

    Join to apply for the Customer Support Consultant role at Forward Ability Support3 days ago Be among the first 25 applicantsJoin to apply for the Customer Support Consultant role at Forward Ability SupportForward Ability Support provided pay rangeThis range is provided by Forward Ability Support. Your actual pay will be based on your skills and experience...

  • Customer Support Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Forward Ability Support Full time

    Join to apply for the Customer Support Consultant role at Forward Ability Support5 days ago Be among the first 25 applicantsJoin to apply for the Customer Support Consultant role at Forward Ability SupportJoin a Not for Profit who will provide you full training to be successful in your roleFull Time - 4 day work week with Hybrid work (2 days WFH)Access to...

  • Business Development Leader

    3 days ago

    Sydney, New South Wales, Australia beBeeTerritory Manager Full time $100,000 - $120,000

    Oversee sales growth and profitability within a specific geographic territory by managing day-to-day field sales responsibilities for assigned product portfolios.Key ResponsibilitiesDevelop tactical plans to drive revenue growth through direct engagement with customers and the cultivation of new business opportunities.Directly manage sales programs and...

  • Senior Specialist

    1 day ago

    Sydney, New South Wales, Australia beBeeEmployment Manager Full time $100,000 - $130,000

    About This RoleThis role involves the management of services for Specialist Workforce Australia, ensuring compliance and achievement of performance measures.The successful candidate will be responsible for developing and maintaining a current list of customers with prior offender history, creating strategies and employment initiatives to generate suitable...

  • Customer Support Manager

    2 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Customer Support ManagerFull-timeCompany DescriptionViscount Reuse is a fast-growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about...

  • Customer Support Manager

    2 days ago

    Sydney, New South Wales, Australia Pact Group Full time $90,000 - $120,000 per year

    Company Description Viscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in...

  • Customer Support Manager

    1 week ago

    Sydney, New South Wales, Australia Pact Group Full time $90,000 - $120,000 per year

    Company Description Viscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in...

  • Customer Support Manager

    5 hours ago

    Sydney, New South Wales, Australia Pact Group Holdings Ltd Full time

    Overview Viscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in...

  • Customer Support Manager

    8 hours ago

    Sydney, New South Wales, Australia Pact Group Holdings Ltd Full time

    OverviewViscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in Australian...