Legal Assistant, Therapeutic Courts

Overview

Legal Assistant, Therapeutic Courts role at Victoria Legal Aid (VLA). Victoria Legal Aid (VLA) is seeking a dedicated Legal Assistant to provide administrative support to our Therapeutic Courts team. As a Legal Assistant, you will play an important role in supporting the delivery of our client services. You will triage client queries at court and in the office, as well as provide information and referrals to the public, legal practitioners, and other community services. You will provide legal administrative support to our lawyers, including client data entry, file management, preparation of legal documents, and some roles will also include front-desk reception duties. This role requires performing court work, addressing client inquiries, and assisting with various court-related tasks. This role is based at our Melbourne CBD office on Wurundjeri Country.

Position details

• 1x full-time ongoing position (part-time considered)
• 1x full-time fixed-term position up to 12 months (part-time considered)
• Salary range: $64,827 - $78,718 (pro rata) plus super plus salary packaging
• Up to $15,900 in salary packaging and hybrid WFH & office model

Responsibilities

• Triaging client queries at court and in the office; providing information and referrals to the public, legal practitioners, and other community services.
• Providing legal administrative support to lawyers, including client data entry, file management, and preparation of legal documents.
• Front-desk reception duties where required.
• Performing court-related tasks as required.

Qualifications

• Experience in providing administrative support, ideally within a legal environment, and/or the ability to provide client-focused services in a confidential and sensitive environment.
• Strong organisational, problem-solving and decision-making skills with the ability to prioritise workloads, meet timelines and work under pressure to ensure efficient delivery of VLA services.
• Demonstrated communication and interpersonal skills, with the ability to engage with a broad range of internal and external stakeholders.
• Proven ability to work collaboratively within a team, contributing to a positive and productive work environment.

About Victoria Legal Aid

We provide legal representation to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee Benefits

• Focus on work-life balance including flexible working arrangements
• Hybrid work from home & office model
• Training and professional development opportunities
• Salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
• Myki Commuter Club (and salary package the cost)
• Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)
• Access to discounted Private Health Insurance

How to apply

To be considered for this role, please submit your current resume and a cover letter addressing the key selection criteria.

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please contact our team.

For further information, please review the attached position description or contact Lauren Rolfo, Recruitment Specialist on or No agency applications will be accepted.

Applications close by 11.59pm on Wednesday 3 September 2025.

Other relevant information

It is a requirement that staff attend office-based days at their primary work location. Interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. VLA is committed to putting the safety and wellbeing of children first.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Legal Services

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