Guest Service Agent – Sydney

5 days ago

Sydney, New South Wales, Australia Meriton Group Full time

$65,955.50 per year +super +17.5% leave loading

We have an opportunity to join one of our wonderful Sydney properties in the role of Guest Service Agent.

About the Role

As a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best. You will work in a team member focused environment which will provide you opportunities to develop your skills and ultimately grow your career within Meriton Suites.

Your key responsibilities

Anticipate guest needs and deliver prompt, efficient and polished service when responding to guest requests.

Ensure all guests are warmly welcomed during check-in, check out and throughout their stay.

Promote and up-selling hotel facilities and services through solid product and service knowledge.

Effectively communicate and liaise with all departments and understand the importance of teamwork within hotel operations.

To be successful in this role you will have

Experience in customer service.

A passion for the hospitality industry.

Impeccable grooming and presentation.

Ability to work in a team environment and under pressure.

Similar experience in a 4-star or 5-star hotel (desirable).

Full availability to work a 7-day rotating roster.

Why Meriton Suites?

Australia's largest owner-operator of apartment-style hotel suites, with 23 locations and 6,204 suites nationally

Base + Super + 17.5% Annual leave loading for award-based employees

Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne

"M.E.R.I.T Academy" our online training platform to further develop your skills and knowledge

Paid Parental leave

Access to Employee Assistance Program (EAP) to provide professional and personal advice

Friends and Family discounts

Team activities and social events

Induction program for all new starters

If you would like to be considered for this opportunity, please click on the Apply Now tab below.

Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note that we will not consider external agencies as recruitment for this role is handled internally.

Unlock job insights

Salary match
Number of applicants
Skills match

Your application will include the following questions:

  • Do you have customer service experience?
  • How many years' experience do you have as a guest services agent?
  • Which of the following statements best describes your right to work in Australia?
  • Are you available to work on a rotating roster?
  • What's your preferred work type?

Hospitality & Tourism 1,001-5,000 employees

Meriton Suites is Australia's largest owner-operator of apartment-style hotel suites, with 23 incredible locations and 6,204 suites, giving every guest a guarantee that they are staying in the best accommodation in Australia. Our award-winning hotels have continually been ranked the best in each location on many traveller review websites. For over 20 years, Meriton Suites has been the market leader in apartment-style hotel accommodation, conveniently located across Sydney, Brisbane, Gold Coast, Canberra and Melbourne.

For more information on Meriton Suites including our national expansion pipeline please visit our website.

Meriton Suites is Australia's largest owner-operator of apartment-style hotel suites, with 23 incredible locations and 6,204 suites, giving every guest a guarantee that they are staying in the best accommodation in Australia. Our award-winning hotels have continually been ranked the best in each location on many traveller review websites. For over 20 years, Meriton Suites has been the market leader in apartment-style hotel accommodation, conveniently located across Sydney, Brisbane, Gold Coast, Canberra and Melbourne.

For more information on Meriton Suites including our national expansion pipeline please visit our website.

Guest Service Agent Full Time and Part Time | InterContinental Sydney

Sydney NSW

5d ago

Guest Service Agent (Front Office All Rounder) Sydney CBD

SKYE Hotel Suites

Sydney NSW

10d ago

silvans facility services

Sydney International Airport, Sydney NSW

10d ago

What can I earn as a Guest Services Agent


#J-18808-Ljbffr

  • Guest Service Agent – Sydney

    4 days ago

    Sydney, New South Wales, Australia Meriton Group Full time

    $65,955.50 per year +super +17.5% leave loadingWe have an opportunity to join one of our wonderful Sydney properties in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best....

  • Guest Service Agent – Sydney

    7 days ago

    Sydney, New South Wales, Australia Meriton Group Full time

    $65,955.50 per year +super +17.5% leave loadingWe have an opportunity to join one of our wonderful Sydney properties in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required to perform at your...

  • Guest Service Agent – Sydney

    2 weeks ago

    Sydney, New South Wales, Australia Meriton Group Full time

    $65,955.50 per year +super +17.5% leave loadingWe have an opportunity to join one of our wonderful Sydney properties in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best....

  • Guest Service Agent

    7 days ago

    Sydney, New South Wales, Australia Capella Hotel Group Full time

    Sydney, NSW, AUSHourlyFull TimeAbout Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer...

  • Guest Service Agent

    1 week ago

    Sydney, New South Wales, Australia Mercure It Full time

    Overview Join to apply for the Guest Service Agent role at MERCURE IT Mercure Sydney Bankstown is seeking a dynamic and enthusiastic full-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests.What will you be doing?Deliver service excellence, from check in to check out and everywhere in between Complete a wide...

  • Guest Service Agent

    6 days ago

    Sydney, New South Wales, Australia Ihg Hotels & Resorts Full time

    Join to apply for the Guest Service Agent role at IHG Hotels & Resorts3 days ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at IHG Hotels & ResortsInterContinental Double Bay is looking for an experienced Guest Service Agent or someone with hotel experience looking to take that next stepAs a Guest Service Agent, you will...

  • Guest Service Agent

    6 days ago

    Sydney, New South Wales, Australia Hotel Urban St Leonards Full time

    Located on Sydney's North Shore, Hotel Urban St Leonards offers boutique-style hotel accommodation with modern amenities. The hotel is conveniently located, walking distance to public transport providing easy access to Sydney city centre.Hotel Urban requires a Guest Service Agent with an outgoing personality who is willing to walk the extra mile and able to...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia MERCURE IT Full time

    Overview Join to apply for the Guest Service Agent role at MERCURE IT Mercure Sydney Bankstown is seeking a dynamic and enthusiastic full-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests. What will you be doing?Deliver service excellence, from check in to check out and everywhere in between Complete a wide...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia MERCURE IT Full time

    Overview Join to apply for the Guest Service Agent role at MERCURE IT Mercure Sydney Bankstown is seeking a dynamic and enthusiastic full-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests. What will you be doing?Deliver service excellence, from check in to check out and everywhere in between Complete a wide...

  • Guest Service Agent

    3 days ago

    Sydney, New South Wales, Australia Ihg Hotels & Resorts Full time

    OverviewGuest Service Agent | Holiday Inn Sydney Potts Point – IHG Hotels & ResortsJoin to apply for the Guest Service Agent role at Holiday Inn Sydney Potts Point.Be part of a globally recognised hotel brand that welcomes guests with warmth and hospitality.What's the job?The moment a guest steps into one of our hotels, you create a genuinely memorable...