Studio Support Lead

The studio support lead position is a crucial administrative, coordination, and organisational role which ensures and enables the effective and smooth running of DNEG Sydney studio, by managing administrative tasks, studio maintenance, and staff services. This role is critical in creating a well-organised and welcoming workspace that supports productivity and enhances the overall employee experience. The objective is to provide seamless support across various office functions, from coordinating travel and managing security to overseeing health and safety protocols, ultimately contributing to a safe, secure, and well-maintained workplace.

• Travel Bookings and Visa Support – Coordinate and manage travel arrangements for employees, including booking flights, accommodations, and transportation; assist with visa applications and ensure compliance with travel policies.
• Office Maintenance and Repairs – Oversee the maintenance and repair of office facilities, including managing service requests, scheduling maintenance, coordinating with vendors; manage office furniture needs, including procurement, setup, and repairs.
• Reception Coordination – Supervise reception activities to ensure a welcoming environment for visitors and efficient handling of incoming calls and deliveries; coordinate shifts and manage schedules for reception staff.
• Food and Beverage Supplies – Manage the procurement and replenishment of office food and beverage supplies, ensuring availability of refreshments for employees and guests.
• Security Card Management – Oversee the issuance and management of security access cards for employees, ensuring secure access to the office premises; maintain records of active and inactive security cards.
• Shift Coordination – Plan and coordinate shift schedules for relevant office support staff, ensuring coverage during business hours.
• Liaison with Building Management – Serve as the primary point of contact with the building management team, addressing facility-related concerns, security issues, and building regulations.
• Onboarding Coordination – Facilitate the onboarding process for new employees, including organizing office tours, presentations, and the setup of workstations; coordinate welcome kits and introductory meetings with key staff members.
• Office Health and Safety Coordination – Implement and maintain office health and safety protocols, ensuring compliance with regulations and a safe working environment; conduct regular health and safety audits and coordinate emergency response drills.

A degree or professional accreditation is not an essential requirement for this role. The principal qualifications needed relate to what has been highlighted in the sections above. The minimum qualifications would be as follows:

• Having prior experience in a similar role.
• Exposure to working within a dynamic, fast paced, and creative environment is essential.
• Effective time management and the ability to prioritise tasks and requirements accordingly.
• Working effectively in a solo or team capacity.
• Having a good working and all-round knowledge of facilities and office management requirements.

• Be highly communicative and possess excellent interpersonal and written skills.
• Maintain the highest levels of collaborative excellence at all times.
• Have the ability to multitask and handle numerous issues simultaneously.
• Can apply prioritisation to ensure that critical and high priority requirements are dealt with in a timely and effective manner.
• Have a good overall knowledge of all the dynamics and disciplines that are required, including a solid understanding of office support, IT and hospitality service requirements.
• Always maintain an open-door policy and provide assistance, or escalate requirements, as and when needed.
• Maintain the highest levels of customer service at all times.
• 1 year contract
• The ideal candidate must have the right to work in Australia.