Client Success Partner

3 weeks ago

Melbourne, Victoria, Australia Wall Street Full time
Overview

Client Success Partner – PeopleEconomics at Wall Street. We're a Premier Partner of PeopleEconomics – a groundbreaking framework that helps small and medium businesses unlock the productivity of their people. Our role is to embed PeopleEconomics as trusted advisors so that people thrive and the business succeeds.

We're now looking for a Client Success Partner to join our team.

What the Role Looks Like

In this role, you'll manage a portfolio of clients – sometimes sitting alongside them in their offices, other times supporting them remotely. You'll work closely with business owners, managers, and their teams, helping them transform the way they approach people management. Your success is measured by the impact you create: better culture, stronger productivity, and lasting results for our clients. You'll collaborate with Wall Street's Talent, Payroll and Business Support teams to deliver a seamless, end-to-end service.

Who We're Looking For

We don't mind where you've come from. You might be an ex-operations manager, a senior team leader, a business owner, or someone who's worked in people-focused roles. What matters is:

  • You've managed people before and understand the challenges of leading a team.
  • You're a commercial thinker who can link people decisions to business outcomes.
  • You're an advisor at heart – you can listen, guide, and influence with confidence.
Our Must-Have Values

Integrity

  • You believe in good intent.
  • You act with honesty and transparency.

Hard Work

  • You measure days by outcomes, not hours.
  • You get things done today, not tomorrow.

Humility / Selflessness

  • You leave your ego at the door.
  • You make others feel valued and included.

If these values resonate, you'll fit right in.

Why You'll Love Working with Us
  • Genuine flexibility – we trust our people. Your week will include a mix of office, home, and client days.
  • Monthly lunches & training – every third Friday we come together for food, connection, and learning.
  • Loyalty & Benefits Program – wellbeing allowances, professional development support, extra annual leave, and more.
  • Incredible team culture – we're proud of the community we've built, and you'll feel it from day one.

Ready to apply? If you're someone who thrives on helping businesses get the best out of their people, we'd love to hear from you. We welcome applications from all backgrounds and experiences – what matters most is your people leadership experience and your alignment with our values.

Role Details
  • Seniority level – Mid-Senior level
  • Employment type – Full-time
  • Job function – Strategy/Planning, Consulting, and Management
  • Industries – Business Consulting and Services, Human Resources Services, and Strategic Management Services

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