Business Development Manager

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At G'day Group, Australia's largest regional hospitality provider, our Support Office team is at the heart of innovation, powering the success of over 300 unique locations across Australia. From technology and finance to marketing and operations, our diverse roles offer opportunities to shape the future of travel with creativity, strategic thinking, and a collaborative spirit.

We provide a dynamic environment where professionals in our Support Office team can thrive with the flexibility to balance work and life, while contributing to a company that prioritizes growth, employee wellbeing, and excellence. If you're a forward-thinking professional eager to make a real impact, G'day Group is the place to elevate your career.

The Role

As the Business Development Manager, you'll be results-driven with a proven ability to grow revenue across corporate, government, association, insurance, and relocation segments. Reporting to the General Manager of Revenue Optimisation & Commercial Strategy, you'll join a high-performing Commercial team. Your focus will be on identifying and securing new business opportunities, strengthening client relationships, and delivering effective account management across our national property portfolio.

Key Responsibilities:

• Develop and implement a business development strategy focused on the acquisition and retention of corporate clients, government agencies, industry associations, insurance companies, and relocation service providers.
• Identify new business opportunities through market research, proactive outreach, and networking.
• Collaborate with the wider Sales Team & GM Revenue on the annual targets, KPIs and monthly forecasted revenue for the defined portfolio of accounts.
• Build, manage, and grow a portfolio of key accounts through regular engagement, strategic proposals, and tailored accommodation solutions, within a defined portfolio of accounts.
• Complete reporting and reviews for clients and internal stakeholders on a regular basis and support adhoc requests.
• Action the preparation of tenders, RFPs, and pricing proposals in alignment with revenue targets and client needs and in conjunction with the wider commercial team.
• Collaborate with regional operations teams and property managers to coordinate client site visits and familiarisations, aimed at increase product knowledge of existing and newly developed product.
• Ensure strong internal communication and alignment on client expectations, contractual obligations, and service levels, key focus on driving YoY growth and RevPAR outcomes for the wider group.
• Maintain detailed records of sales activity, account performance, and client feedback using the preferred Discovery CRM.
• Monitor market trends, competitor performance, and customer needs to continuously refine and optimise the business development approach, highlight risk and opportunities to the commercial team and advise of variation to forecast estimates.
• Represent the Discovery Brands at relevant trade shows, networking events, and industry conferences.

Your Experience

You'll bring relevant tertiary qualifications in Business, Hospitality Management, Sales combined with a background in B2B sales ideally from within the hospitality, travel, or accommodation sector. Demonstrated success in winning and managing corporate and government contracts with a strong commercial acumen, negotiation skills, and understanding of the accommodation procurement process.

Excellent communication, relationship & stakeholder management, and presentation skills with proficiency with CRM systems and MS Office (Excel, Word, PowerPoint) are critical. Experience working with government tenders and procurement platforms with a general knowledge of the relocation and insurance accommodation sectors is highly regarded. To have an existing network of contacts in corporate travel, public sector, or industry associations with an understanding of Australia's regional tourism and accommodation landscape would be a great advantage.

Curiosity is second nature to you. You're self-motivated, flexible, and all about the detail—but you also know how to zoom out and keep the bigger picture in mind. You're naturally upbeat, collaborative, and able to juggle multiple stakeholder needs with a calm, can-do attitude. That open, energetic style? It'll fit right in with our culture.

G'day Group is a dynamic company with an energetic 'market disrupter' reputation. If you are passionate, adventurous, and ready to hit the ground running, we want to hear from you.

Discover more to life - APPLY NOW

• Health and Wellbeing – Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Weekly yoga and walking group / Free annual flu vaccinations
• Leave Policies – Parental leave / Volunteer leave / Study leave
• Professional Development – Leadership programs / Support of external training courses / Reimbursement of professional memberships
• Employee Savings – Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts/ Free G'day Rewards membership / Loyalty recognition benefits

Our ESG Statement

The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. Drivers Licence essential.

Salary match Number of applicants Skills match

Hospitality & Tourism 1,001-5,000 employees

The G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 2,200 people Australia-wide, G'day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we're about authentic Australian holiday experiences and inviting all Aussies to say g'day to more of Australia.

The G'day Group comprises three leading Australian tourism brands in Discovery Parks, G'day Parks and loyalty program G'day Rewards. Employing more than 2,200 people Australia-wide, G'day Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks and Resorts. The largest park network in the country, we're about authentic Australian holiday experiences and inviting all Aussies to say g'day to more of Australia.

What can I earn as a Business Development Manager