Senior Manager, Client Relationship

5 hours ago

Sydney, New South Wales, Australia MUFG Pension & Market Services Full time
Overview

Senior Manager, Client Relationship role at MUFG Pension & Market Services – Sydney CBD (Hybrid – minimum 3 days in office).

A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

In this pivotal role, you'll provide leadership, guidance, and support to your team, managing client escalations, overseeing training and development, and ensuring exceptional service delivery across your region. You'll work closely with clients, senior stakeholders, and internal teams to build strategic relationships, drive continuous improvement, and deliver premium client outcomes.

This is a leadership opportunity suited to someone with a proven track record in client relationship management, ideally within financial services, who thrives in a collaborative and dynamic environment.

Key responsibilities
  • Lead, coach, and develop a team of Client Relationship Managers and Senior CRMs.
  • Manage escalations and ensure premium client service delivery.
  • Drive service excellence initiatives, embedding best practice and continuous improvement.
  • Oversee client onboarding, contract management, and renewals.
  • Design and deliver training, coaching, and knowledge-sharing programs.
  • Partner with senior leaders across the business to support strategy, people, and processes.
  • Ensure compliance with all governance, risk, and regulatory requirements.
About you
  • Extensive experience in client relationship management, within financial services.
  • Strong leadership background with the ability to motivate and inspire high-performing teams.
  • Experience working with ASX-listed clients and delivering client-centric solutions.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Strategic mindset with strong commercial acumen and problem-solving capability.
  • Degree-qualified in Business, Finance, or Accounting (preferred).
What's in it for you?

At MUFG, we value diversity, inclusion, and flexibility. We're committed to the wellbeing and development of our people, providing a supportive culture where you can grow your career.

  • Hybrid working model
  • Paid parental leave and wellbeing leave
  • Salary sacrifice via superannuation
  • Employee discounts including health insurance
  • Volunteer leave and opportunities to give back to the community
  • Pathways for ongoing learning and career development
Ready to join us?

If you're a motivated leader with strong financial services experience and a passion for client excellence, we'd love to hear from you. Apply now to take the next step in your career with MUFG Corporate Markets.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • General Business and Management
#J-18808-Ljbffr

  • Senior Manager, Client Relationship

    3 hours ago

    Sydney, New South Wales, Australia MUFG Pension & Market Services Full time

    OverviewSenior Manager, Client Relationship role at MUFG Pension & Market Services – Sydney CBD (Hybrid – minimum 3 days in office).A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG...

  • Senior Client Relationship Manager

    3 days ago

    Sydney, New South Wales, Australia beBeeProfessional Full time $100,000 - $130,000

    Job Title: Senior Account ManagerThe Role:We are seeking a seasoned professional with a proven track record in managing key client relationships.This individual will be responsible for driving strategic growth and elevating marketing campaigns.Developing and executing account plans to achieve business objectives;Building and maintaining strong client...

  • Client Relationship Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeRisk Full time $120,000 - $160,000

    Senior Client Relationship ManagementThe role involves managing key stakeholder relationships, enhancing the client experience, attracting and retaining clients, and designing appropriate servicing solutions.Key Responsibilities:

  • Client Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia Halcyon Knights Full time

    This range is provided by Halcyon Knights. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$140,000.00/yr - A$150,000.00/yrDirect message the job poster from Halcyon KnightsSenior Recruitment Consultant | GTM | SaaSWe're seeking a proactive Client Relationship Manager to join a high-growth...

  • Client Relationship Manager

    3 weeks ago

    Sydney, New South Wales, Australia Vantage Full time

    Vantage Sydney, New South Wales, AustraliaClient Relationship ManagerVantage Sydney, New South Wales, Australia1 week ago Be among the first 25 applicantsJoin our team in Sydney or Melbourne as a Client Relationship Manager.Company DescriptionVantage is a global multi-asset brokerage firm based in Sydney, licensed by the Australian Securities and Investments...

  • Client Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia Cognizant Full time

    Join to apply for the Client Relationship Manager - Insurance role at Cognizant1 week ago Be among the first 25 applicantsJoin to apply for the Client Relationship Manager - Insurance role at CognizantCognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era....

  • Client Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia Cognizant Full time

    Join to apply for the Client Relationship Manager - Insurance role at Cognizant1 week ago Be among the first 25 applicantsJoin to apply for the Client Relationship Manager - Insurance role at CognizantCognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era....

  • Client Relationship Manager

    2 weeks ago

    Sydney, New South Wales, Australia Cognizant Full time

    Join to apply for the Client Relationship Manager - Insurance role at Cognizant1 week ago Be among the first 25 applicantsJoin to apply for the Client Relationship Manager - Insurance role at CognizantCognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era....

  • Client Relationship Manager

    3 days ago

    Sydney, New South Wales, Australia beBeeAccountManagement Full time $80,000 - $120,000

    Business Development SpecialistWe have an exciting opportunity for an experienced professional to manage and maintain key client relationships.About the Role:Develop and execute strategic plans to drive revenue growth and enhance customer satisfaction.Build and maintain strong relationships with senior-level clients and stakeholders.Collaborate with internal...

  • Client Relationship Manager

    3 days ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $120,000 - $180,000

    Job OverviewThe primary responsibility of this role is to foster and maintain relationships with key accounts, ensuring continuity and a high level of client satisfaction.Assigned a portfolio of named accounts, the incumbent will be responsible for account management, retention, and year-over-year revenue growth through expansion of new service lines.For...