
Admissions Officer
1 day ago
Are you passionate about delivering exceptional student experiences and being the first point of contact on a learner's journey? Builders Academy Australia (BAA) is seeking an enthusiastic and detail-oriented Admissions Officer to join our dynamic Student Support Services team in the heart of Melbourne.
About Us
Builders Academy Australia (BAA), a part of UP Education, is a leading Registered Training Organisation (RTO) specialising in the building and construction industry. With strong industry ties — originally founded by Simonds Homes — BAA is committed to training the next generation of builders through quality, accredited education.
We provide nationally recognised qualifications in trades, construction management, sales, WHS and more, with delivery models ranging from classroom-based to virtual and on-the-job training.
Your Role
As an Admissions Officer, you'll play a critical role in guiding prospective students from enquiry to enrolment, ensuring a seamless and supportive experience throughout their learning journey. This is a fast-paced, customer-centric role with a strong focus on administration, compliance, and communication.
Key Responsibilities
- Convert enquiries and registrations into successful student enrolments
- Provide accurate course advice and assess student eligibility
- Conduct pre-training reviews and complete enrolments over the phone
- Ensure data accuracy across systems such as VETtrak, VETenrol, Canvas, and Salesforce
- Deliver exceptional service via inbound/outbound calls and web enquiries
- Process and verify enrolment paperwork for compliance
- Meet daily performance targets and KPIs
- Collaborate closely with internal teams including Sales, Compliance, and Training Delivery
- Proven ability to multitask in a fast-paced, team-based environment
- Strong communication skills and a customer-first mindset
- Experience in an RTO or administrative role (preferred)
- Knowledge of vocational funding models (Skills First, VET Student Loans, etc.)
- Competent with Microsoft Office and CRM/Student Management Systems (VETtrak experience ideal)
- Ability to work independently with strong attention to detail
- Certificate III in Business/Customer Contact or similar (Cert IV TAE desirable)
- Be part of a passionate and purpose-driven organisation
- Melbourne CBD location – close to public transport
- Collaborative team culture built on integrity, respect, loyalty and honesty
- Opportunity for professional growth and development
- Make a meaningful impact on the future of Australia's construction workforce
Ready to launch your career with a growing and respected education provider? We want to hear from you.
Submit your resume
#J-18808-Ljbffr
-
Admissions Officer
1 day ago
Melbourne, Victoria, Australia Builders Academy Australia Full timeAre you passionate about delivering exceptional student experiences and being the first point of contact on a learner's journey? Builders Academy Australia (BAA) is seeking an enthusiastic and detail-oriented Admissions Officer to join our dynamic Student Support Services team in the heart of Melbourne.About UsBuilders Academy Australia (BAA), a part of UP...
-
Casual Admissions Officer
3 weeks ago
Melbourne, Victoria, Australia Buscojobs Full timeCasual Admissions Officer - Graduate ResearchApply now Job no : 575779Work type : CasualLocation : Melbourne - BurwoodCategories : AdministrationCasual Hourly Rate : HEW 5 - $54.57 per hourEmployment Type : CasualAbout the roleWe're seeking a detail-oriented and reliable casual staff member to support our Admissions team during a peak workload...
-
Career Opportunity: Admissions Officer
19 hours ago
Melbourne, Victoria, Australia beBeeImpact Full time $60,000 - $90,000We are seeking a dedicated and customer-focused professional to join our team as an Admissions Officer.About the RoleThis is an exciting opportunity to make a meaningful impact on the future of Australia's construction workforce by guiding prospective students from enquiry to enrolment, ensuring a seamless experience throughout their learning journey.
-
Enquiries and Admissions Officer
2 weeks ago
Melbourne, Victoria, Australia Bendigo TAFE Full timeJoin to apply for the Enquiries and Admissions Officer role at Bendigo TAFE1 day ago Be among the first 25 applicantsJoin to apply for the Enquiries and Admissions Officer role at Bendigo TAFEGet AI-powered advice on this job and more exclusive features.Location: DocklandsRole Type: Full time, Fixed term until 11/09/2026Remuneration: Starting from $86,224.32...
-
Admissions Assistant
2 days ago
Melbourne, Victoria, Australia beBeeEarlyChildhood Full time $55,000 - $70,000Job Title:Admissions Assistant">Job DescriptionKey ResponsibilitiesManage admissions for children in early childhood services, ensuring accurate and timely collection, verification, and updating of enrolment data.Provide exceptional customer service to families, responding to their inquiries and addressing concerns with clear, compassionate...
-
Head of Admissions
4 weeks ago
Melbourne, Victoria, Australia Westbourne Grammar School Full time2 days ago Be among the first 25 applicantsLocation: TruganinaDocumentation: Head of Admission - Position DescriptionEmployment Type: FP - Full-Time PermanentDepartment: Office of Community Engagement and AdvancementClosing Date: 21 Jul 2025Head of Admissions – Westbourne Grammar SchoolWestbourne Grammar School is seeking a people-focused, data-informed...
-
Head of Admissions
4 weeks ago
Melbourne, Victoria, Australia Westbourne Grammar School Full time2 days ago Be among the first 25 applicantsLocation: TruganinaDocumentation: Head of Admission - Position DescriptionEmployment Type: FP - Full-Time PermanentDepartment: Office of Community Engagement and AdvancementClosing Date: 21 Jul 2025Head of Admissions – Westbourne Grammar SchoolWestbourne Grammar School is seeking a people-focused, data-informed...
-
Enquiries And Admissions Officer
2 days ago
Melbourne, Victoria, Australia Bendigo Tafe Full time1 week ago Be among the first 25 applicantsLocation: DocklandsRole Type: Full time, Fixed term until 11/09/2026Remuneration: Starting from $86,224.32 including superAbout UsBendigo Kangan Institute is one of Victoria's largest TAFE providers.We offer state-of-the-art training centres providing a wide range of courses in a variety of fields.We foster a...
-
Duty Officer
2 weeks ago
Melbourne, Victoria, Australia beBeeAdministrative Full time $55,000 - $85,000Administration OfficerWe are seeking a highly organized and detail-oriented Administration Officer to join our dynamic team.About the Role:The successful candidate will be responsible for performing a broad range of administrative duties, including answering and redirecting calls, organizing pre-admission and admission paperwork, maintaining accurate record...
-
Administrative Support Officer
10 hours ago
Melbourne, Victoria, Australia beBeeSupport Full time $62,400 - $85,512Administrative Support RoleThis role is a vital part of our team, providing exceptional support to patients and their families.Key responsibilities include greeting customers, handling inquiries in a professional manner, answering and redirecting calls, preparing admission documents, conducting health fund checks as necessary, and managing the collection of...