Consumer Relations Representative

2 days ago

Melbourne, Victoria, Australia Buscojobs Full time
ICT Customer Support Officer

Moorabbin, Victoria — Mansys Pty Ltd (on behalf of Prolim Technologies)

Posted 5 days ago

Job Description

ICT Support Technician (Customer Support). We are Mansys Pty Ltd, recruitment consultants. Our client, Prolim Technologies, based out of Moorabbin (VIC), is actively looking for an ICT Support Technician (Customer Support) to join its team on a permanent full-time basis at Moorabbin. Prolim Technologies in Australia delivers end-to-end Product Lifecycle Management (PLM) and engineering solutions, including CAD/CAM/CAE tools such as SolidEdge, NX, Teamcenter, Simcenter, and IoT platforms. As a Siemens Expert Partner, they offer consulting, implementation, training, customization, and support to boost innovation, efficiency, and profitability for businesses across ANZ. They are seeking a dedicated and technically skilled ICT Support Technician (Customer Support) to join their dynamic team in Melbourne on a full time basis. In this role, you will be providing essential support, education, and guidance in the deployment and maintenance of our clients\' computer infrastructure. You will be responsible for diagnosing and resolving technical problems, directly contributing to the clients\' engineering and product development success.

Main Responsibilities
  • Responding to inquiries and providing technical assistance and troubleshooting for PLM, CAM, and CAD software and hardware problems.
  • Providing support to clients for Siemens PLM solutions, ensuring timely resolution of user issues and minimal disruption to business operations.
  • Determining software and hardware requirements to provide effective solutions to client issues.
  • Diagnosing, identifying, and resolving system problems and user-reported issues related to software functionality, data access, and workflows to ensure minimal downtime.
  • Installing, downloading, and configuring PLM system infrastructure, including applications like Teamcenter and its integrations, ensuring efficient use of applications and equipment.
  • Developing and conducting user training sessions and creating clear technical documentation, such as procedural and operational guides, to support end-user.
  • Liaising with users and senior engineers to resolve complex technical issues, ensuring adherence to best practices and quality standards.
Must Have
  • A Bachelor\'s degree in a relevant field such as Mechanical Engineering or Information Technology, or demonstrated experience in PLM software support or related roles.
Skills Required
  • Proven expertise in PLM implementation and support, specifically with Siemens Teamcenter (including Rich Client, Active Workspace, and BMIDE).
  • Strong proficiency in CAD software, particularly the Solid Edge Portfolio including NX Portfolio for Design (Modeling, Mold Wizard, etc.), and Rhino.
  • In-depth knowledge of PLM modules including Requirement Management, Change Management, BOM Management, and MCAD Integration; Programming & Technical Skills including TCL, VB.NET, HTML.
Compensation

Annual salary: 80, ,000 plus Bonus plus Superannuation.

Only shortlisted candidates will be contacted.

#J-18808-Ljbffr

  • Consumer Advocate for Healthcare Quality

    3 days ago

    Melbourne, Victoria, Australia beBeeStrategic Full time $100,000 - $130,000

    Strategic Consumer Leadership RoleMonash Health is seeking a consumer advisor to join our Quality and Safety Committee.The committee provides strategic leadership in relation to the clinical governance of quality and safety at Monash Health.About the RoleAs a full member of the committee, you will elevate the consumer voice and bring the voice of patients,...

  • Consumer Communications Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeConsumerCommunications Full time $123,444 - $144,386

    Consumer Communications and Projects Lead Job DescriptionAt ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm.This role...

  • Senior Public Relations Strategist

    18 hours ago

    Melbourne, Victoria, Australia beBeeCommunications Full time $100,000 - $140,000

    Global PR Manager RoleThis senior-level position is responsible for developing and executing a comprehensive public relations strategy to elevate Agoda's visibility in markets across Asia Pacific and beyond.About the JobThe role will be based in Bangkok, Thailand and will be reporting to the Director of Communications.You will manage two direct reports,...

  • Senior Manager, Public Relations

    1 day ago

    Melbourne, Victoria, Australia Agoda Full time

    Senior Manager, Public Relations (Bangkok-based, Relocation Provided)Join to apply for the Senior Manager, Public Relations (Bangkok-based, Relocation Provided) role at Agoda.About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of...

  • Senior Manager, Public Relations

    1 day ago

    Melbourne, Victoria, Australia Agoda Full time

    Senior Manager, Public Relations (Bangkok-based, Relocation Provided)Join to apply for the Senior Manager, Public Relations (Bangkok-based, Relocation Provided) role at Agoda.About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of...

  • Warehouse Assistant- Consumables

    3 hours ago

    Melbourne, Victoria, Australia Milwaukee Tool Australia & New Zealand Full time

    OverviewJoin to apply for the Warehouse Assistant- Consumables role at Milwaukee Tool Australia & New Zealand.Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories and hand tools and are part of the global organisation Techtronic Industries (TTi) who are renowned for their manufacture of quality brands such...

  • Warehouse Assistant- Consumables

    5 hours ago

    Melbourne, Victoria, Australia Milwaukee Tool Australia & New Zealand Full time

    OverviewJoin to apply for the Warehouse Assistant- Consumables role at Milwaukee Tool Australia & New Zealand.Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories and hand tools and are part of the global organisation Techtronic Industries (TTi) who are renowned for their manufacture of quality brands such...

  • Consumer Communications Lead

    4 days ago

    Melbourne, Victoria, Australia ASIC Full time

    Join to apply for the Consumer Communications Lead role at ASIC4 days ago Be among the first 25 applicantsJoin to apply for the Consumer Communications Lead role at ASICGet AI-powered advice on this job and more exclusive features.A future with ASIC means that your work will contribute to ASIC's vision for a fair, strong and efficient financial system for...

  • Senior Manager Consumer Engagement

    4 days ago

    Melbourne, Victoria, Australia beBeeConsumerCampaign Full time $165,011 - $195,951

    About the Role:We are seeking a highly skilled Senior Manager to lead our consumer campaigns and content strategy.As Senior Manager, Consumer Campaigns and Content, you will be responsible for developing and executing impactful consumer-focused campaigns and content strategies that drive results. This is a pivotal role in driving the evolution of our...

  • Consumer Communications and Projects Lead

    4 weeks ago

    Melbourne, Victoria, Australia Accpa Full time

    Consumer Communications and Projects Lead16 April 2025Consumer Communications and Projects Lead16 April 2025At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial...