eCommerce Coordinator

5 days ago


Brisbane, Queensland, Australia Pillow Talk Australia Full time
Overview

Join to apply for the eCommerce Coordinator role at Pillow Talk Australia

Job Type: Permanent - Full Time

Location: Darra

Job Category: eCommerce

Thanks for considering embarking on a journey with Pillow Talk We call it a journey because for many of our colleagues that's exactly what it's been. Whether you're interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.

By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 47 years ago), we've scaled to 72 stores across Australia and we're still growing Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that's just how you'll feel - at home

Responsibilities
  • Provide essential support in the day-to-day operations of our eCommerce platforms, working closely with a dynamic eCommerce team to ensure a best-in-class digital customer experience.
  • Support process improvements and assist with ongoing optimization of the customer journey online.
  • Collaborate across departments to deliver timely, accurate updates and content for online channels.
Qualifications
  • Organised and process-driven, with a passion for the customer journey and experience.
  • A strong online native, with curiosity for technology and continuous improvement.
  • A strong problem solver that can spot issues and suggest solutions on the fly.
  • Highly personable with the ability to develop interpersonal relationships across departments.
  • Exposure to HTML/CSS and awareness of SEO and Google Analytics is ideal but not essential; if you are inquisitive and ready to learn, we can teach you.
Why join Pillow Talk
  • Competitive salary, open to experience
  • Generous store discount after qualifying period – T&C's apply
  • Free onsite parking
  • Free access to onsite gym
  • 100% Australian-owned and operated company
  • Experience the advantages of our Flare partnership—Novated Leasing and a host of other benefits
  • One of the largest linen and homewares specialists in the country
  • Opportunities for further learning and career growth
  • Warm, friendly and supportive work environment
  • Passionate and knowledgeable team
  • Family values and a culture of inclusivity and belonging

We are a Circle Back Initiative employer, which means we commit to responding to every person who expresses interest in working for us. Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren't justifiable. Please let us know if you need any reasonable adjustments made ahead of your interview.

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Retail

For your chance to join the Pillow Talk Tribe, apply below


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