Business Improvement Officer

4 weeks ago

Perth, Western Australia Paxus Full time
Business Improvement Officer

Paxus Perth, Western Australia, Australia

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Paxus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$91,000.00/yr - A$108,000.00/yr

Direct message the job poster from Paxus

About the role

An exciting opportunity to join a leading local government entity in Western Australia as a Business Improvement Officer.

The organization is undertaking a significant digital transformation to transition core systems to TechnologyOne OneCouncil, integrating Property & Rating with Finance, HRP, and Supply Chain modules. You will be key in enhancing business processes through corporate applications, working collaboratively across various business units.

This is a fixed-term, full-time position until June 2027. The ideal candidate will have a thorough understanding of end-to-end business processes, experience in identifying improvements, strong knowledge of corporate systems, and the ability to train and support staff in application usage.

Key responsibilities:
  • Promote effective use of corporate applications.
  • Develop expertise in applications to optimize business processes.
  • Establish and manage training plans, and propose system enhancement strategies.
  • Create user guides and training resources for diverse audiences.
  • Lead business process improvement initiatives.
  • Support process changes from digital transformation projects.
  • Build productive relationships with management and staff to foster excellence.
  • Collaborate with business system analysts to support application systems.
Candidate requirements:
  • Proven customer service skills with change management experience.
  • Stakeholder engagement, facilitation, and presentation skills.
  • Relevant tertiary qualifications in information systems or equivalent experience.
  • Extensive ERP system experience.
  • Knowledge of business and process improvement principles.
  • Experience in developing training and online learning materials, and delivering training.
  • A satisfactory National Police Certificate is mandatory.

To apply, click the 'apply' button or contact Nicole Oo via email at

Paxus values diversity and encourages applications from Indigenous Australians, culturally diverse backgrounds, and people with disabilities. Contact us for recruitment process adjustments if needed.

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