Childcare Billing Officer

Imagine Education Group prides itself on over 20 years of experience in the successful development, operation, and management of childcare centres across Queensland, New South Wales, Victoria, and South Australia. We are committed to making a difference and are passionate about providing families and communities with the very best early education, care, and facilities to ensure successful outcomes for children.

A rare and newly created role has arisen for an experienced and driven Childcare Billing Officer to join our growing team

This position is a full-time position located in Robina.

About the role

Respond to all email and phone support enquiries

Contact families via phone or email to request payment for overdue accounts and investigation of account queries

Entering billing information into Qikkids

Debt collection

Understanding and explaining family statements

Checking for dishonored payments and advising families via CRM

Keeping accurate tracking sheets of dishonored payments and payment plans

Identifying and correcting family accounts where billing details are missing or invalid/incorrect

Ensuring accounts are correct for fee payments and liaising with the account holder regarding any corrections/changes

A little about you

Experience in a similar role is highly desirable

Knowledge of the childcare industry is desirable but not essential

Highly motivated and can work independently as well as harmoniously in a team environment

Experience with Qikkids desirable but not essential

High level of customer service experience

Strong interpersonal andrelationship building skills

Negotiation and influencing skills

Working Skills in Microsoft Office products, particularly Excel

Strong time management skills and the ability to multitask

What we can offer you

Located in Robina allowing you to work close to home

Fantastic career progression opportunities in an established and growing company

An excellent team environment

Access to novated vehicle leasing, enhancing your take-home pay

Access to discounts from hundreds of well-known brands and retailers, including groceries, fuel, gyms, leisure and utilities

One-on-one ongoing training, support and professional development.

Meaningful work contributing to the advancement of education and learning

Access to cutting-edge technologies and resources

A friendly and inviting environment

How to apply

This rare opportunity is one you do not want to missIf you are ready to launch your compliance career andembark on a fulfilling career journey with Imagine then apply today Or please send your resume and cover letterto employment@imagineelc.com.au with the subject line Childcare Billing Officer

Salary match Number of applicants Skills match

We believe that great educators deserve a great place to work

Across our Imagine Childcare, Grow Early Education, Children First, and Ashton's Place centres, you'll find a supportive team that values your passion and creativity

We're all about making a real impact on children's lives, and we want you to grow with us

If you're looking for a workplace where your love for teaching is celebrated and you can truly make a difference, Imagine Education Group is the perfect fit

We believe that great educators deserve a great place to work

Across our Imagine Childcare, Grow Early Education, Children First, and Ashton's Place centres, you'll find a supportive team that values your passion and creativity

We're all about making a real impact on children's lives, and we want you to grow with us

If you're looking for a workplace where your love for teaching is celebrated and you can truly make a difference, Imagine Education Group is the perfect fit

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Perks and benefits Childcare Fee Discount Paid Professional Development Milestone Recognition Our 3a Trainers Sponsorship Opportunities Flare Perks - Retailer Discounts & Novated Leasing Additional Perks

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