Finance and Billing Officer

This is a Finance and Billing Officer role with Dubber based in Melbourne, VIC, AU
== Dubber ==

Role Seniority - mid level

More about the Finance and Billing Officer role at Dubber

About Dubber

Dubber is the world's leader in conversation capture and intelligence, revolutionising how businesses capture, analyse, and leverage their connections. With cutting-edge AI technology, Dubber provides a comprehensive suite of tools and features that goes beyond traditional call recording and transcription solutions. Built to scale to meet any need, Dubber allows organisations to unlock insights to be found in calls, videos and messages.

Already adopted as core network infrastructure by hundreds of global communications services and applications worldwide, Dubber is specifically designed to help service providers to differentiate, drive new revenues and improve customer retention.

Dubber is listed on the ASX (DUB) with head office in Melbourne, Australia.

The Opportunity

Join a global finance team, based predominantly in Australia. The international exposure will allow you to be involved in large-scale projects and work with a diverse team.

The Role

Reporting directly to the Head of Commercial Finance Operations you will have direct responsibility for overseeing all financial transactions of the organisation, providing admin and clerical support to the finance team and stakeholders and thus ensuring compliance with financial regulations and improving the processes for preparing timely and quality financial reporting.

Key focus areas of responsibility will include:

Functional responsibilities:

• Client invoicing (monthly and ad-hoc) across multiple geographic regions and customer accounts

  • Prepare, issue, and reconcile client invoices from internal activity reports & in line with contracts and agreements.

  • Ensure compliance with company policies, accounting standards, and regulatory requirements.

• Attending to billing queries, including collaborating with internal teams to resolve billing discrepancies and ensure client satisfaction.

• Providing assistance with commercial contact management to the sales and commercial teams

• Assistance with monthly reporting of sales and revenue related outcomes

• Accounts Receivable Management:

  • Manage outstanding accounts, proactively follow up with customers, and resolve payment delays in a professional manner.

  • Monitor debtor balances and prepare regular reports on aging, collections status, and cash flow forecasting.

  • Highlight risks and opportunities for improvement.

• Bank reconciliation: Including business trading accounts, credit card related accounts.

• Assist with month-end and year-end reporting processes.

• Ability to identify, recommend, and implement improvements to billing and financial processes to drive efficiency and accuracy.

• Assistance with Annual audit with preparing analyses of accounts and producing related monthly reports.

• Maintaining historical records

• Other ad hoc tasks as required

What You'll Bring

Qualifications:

• Relevant tertiary qualification or equivalent competency

Knowledge & Experience:

• You will have a minimum of 2 years experience across accounts receivables & credit control, including collections and complex reconciliations.

• Strong understanding of Accounts Receivable processes

• Advanced excel skills and experience using a modern ERP

• Problem solving ability and ability to negotiate successful outcomes in potentially challenging circumstances

Skills:

• Excellent attention to detail

• You have strong communications skills – both written and verbal, with the ability to manage difficult conversations professionally.

• Ability to manage competing priorities and deadlines.

• Knowledge of day to day invoicing, customer management and credit monitoring processes

• Experience with billing through an ERP

• Proficiency in accounting systems and MS Excel; experience with ERP systems highly regarded.

• Detail-oriented, organised, and proactive in driving results.

Values & Attitudes:

• Driven and energetic with a positive attitude to your work including in times of change

• You are a strong team player and are collaborative in your approach to both problem solving and decision making

• You are results oriented and methodical in your approach

• You know how to pick yourself up and refocus when challenges arise

• You don't take yourself too seriously, you know when to celebrate the wins

Nice to Haves:

• Experience in a technology/SaaS organisation with knowledge and understanding of subscriptions models revenue recognition

  • Exposure to NetSuite ERP a plus

Special Requirements

• Financial Background Checks will be conducted on successful applicants

Apply Now

We will be reviewing applications as they come in so don't wait, apply today or reach out for a confidential chat recruit@dubber.net 

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Dubber team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Overseeing financial transactions
• Client invoicing
• Assisting with monthly reporting

Key Strengths

• Accounts Receivable Management
• Advanced Excel skills
• Problem-solving ability
• Experience in a technology/SaaS organisation
• Exposure to NetSuite ERP
• Knowledge of day-to-day invoicing

Why Dubber is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Dubber not with Hatch.

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