Team Manager

Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world's most recognisable luxury brands withclose to300 stores worldwide.

About the role

We now have a rare and exciting opportunity for a skilled and experienced sales management professional to join our team as Team Manager at ourBrisbane store.

Reporting to the Store Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service.

You willeffectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to:

Build relationships with internal and external clients

Nurture and develop our client portfolio through meaningful commercial outreach

Support the Store Manager in organizing and hosting events for clients

Create exceptional experience for our clients - we are always going above and beyond

Become an expert on product and sales training modules

Assist in supervising, developing, and training designated staff and supervisors

Assist with recruitment and delivery of onboarding for new starters

Key-holder responsibilities, such as opening and closing of the store

The ideal candidate will have:

Minimum three years supervisory or management experience

Sound sales experience in retail or relevant customer related experience (i.e., hospitality, events, banking, etc.)

Experience in sales generation and managing the achievement of sales results

Experience working towards targets and KPIs

Experience in organising events is a plus

The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members

Proven ability and desire to work in a fast-paced, changing environment

Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)

Flexibility to work non-traditional hours, including days, nights, weekends and holidays

Why Tiffany?

Generous salary & bonus, incentives employee discounts and milestone gifts

High performing, caring, fun and dynamic team of 10

Culture focused on wellbeing, innovation and growth

Endless career opportunities with the largest luxury group - LVMH

Never-ending training and individual up-skillingopportunities

Great mentoring from highly experienced management team

This is just the beginning

Salary match Number of applicants Skills match

As a leader in the luxury industry, we recognize the opportunity we have to influence culture and set the standards for excellence—not only in fine jewellery and craftsmanship but also in what it means to be a responsible corporate citizen. We have implemented a vertical integration model that gives us a strong chain of custody, direct oversight of our manufacturing and a voice for improving global standards and conditions.

Whether it's protecting pristine landscapes like Yellowstone National Park and Bristol Bay from the damaging effects of mining or voicing support for the protection of human rights in Angola and Zimbabwe, we advocate for important issues and encourage others to join us in creating meaningful change. We understand that the long-term resilience of our planet and its natural resources, the well-being of people and the success of our business go hand-in-hand, which is why it is key for us to have a positive impact where we operate.

Source: This is an extract from the company's own website.

INDUSTRY LEADERSHIP

As a leader in the luxury industry, we recognize the opportunity we have to influence culture and set the standards for excellence—not only in fine jewellery and craftsmanship but also in what it means to be a responsible corporate citizen. We have implemented a vertical integration model that gives us a strong chain of custody, direct oversight of our manufacturing and a voice for improving global standards and conditions.

Whether it's protecting pristine landscapes like Yellowstone National Park and Bristol Bay from the damaging effects of mining or voicing support for the protection of human rights in Angola and Zimbabwe, we advocate for important issues and encourage others to join us in creating meaningful change. We understand that the long-term resilience of our planet and its natural resources, the well-being of people and the success of our business go hand-in-hand, which is why it is key for us to have a positive impact where we operate.

Source: This is an extract from the company's own website.

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