Client Manager

4 weeks ago


Brisbane, Queensland, Australia AON Full time
  • Manage key client portfolio and lead a team of brokers
  • Take the next step in your insurance career
  • Full time permanent role with flexible work arrangements
Broking Team Leader | Brisbane

We are seeking a Broking Team Leader to join our National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market clients. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.

The Team Leader is responsible for providing best in class service for a key portfolio of diverse commercial clients and manage a few team members to implement strategies which focuses on growth and retention of their respective portfolios.

Reporting to the Regional Manager, this Team Leader is considered a key driver to our long-term growth ambitions in this segment and will work closely with regional leadership to drive positive results in the region.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like
  • Handle a portfolio of key accounts whilst leading a team of experienced brokers managing a diverse portfolio of clients
  • Managing key stakeholder relationships and enhancing the client experience
  • Identifying development opportunities for your designated portfolio and design of appropriate servicing solutions
  • Developing new and profitable business within the Commercial segment
  • Contributing to the strategic direction of the Commercial business
  • Achieving your renewal and new business budget
  • Mentorship and development of team members within the region
  • Actively contribute in monthly branch and sales meetings and be an eager learner for Aon and external training opportunities
Skills and experience that will lead to success

Our ideal candidate will relate to the following:

  • Previous experience as an Insurance Broker with leadership experience/capabilities
  • Demonstrated technical understanding of a broad range of Commercial Insurance products
  • Hold Tier 1 Qualifications in Insurance
  • Excellent client relationship management capabilities
  • Experience or interest in mentorship and/or team leadership
  • Outstanding communication and presentation skills
  • Entrepreneurial flair with demonstrated new business success
  • Bachelor's degree and/or relevant working experience
  • Organisational skills to meet deadlines in a dynamic environment
  • A positive attitude to manage/empower team to achieve overall success.
How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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