Assistant Service Officer Payroll

3 weeks ago

City of Parramatta Council, Australia NSW Department of Customer Service Full time

Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service

Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service

NSW Department of Customer Service provided pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$75,728.00/yr - A$82,329.00/yr

Clerk Grade: 1/2
Salary Range: $75,728 - $82,329 plus superannuation and leave loading
Employment Type: Full-Time, Ongoing
Location: Parramatta - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.

Application Closing: Monday, 15th September 2025 [9:59am]
About Us

Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make Government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

About the team
Government Shared Services (GSS) is a new division in DCS that is leading the way in streamlining processes and transactional shared services to allow our people to better focus on their customers and delivering their services.

We are developing and delivering a roadmap to leverage technology, streamline processes, replace legacy systems and deliver a consistent experience to more than 100+ agencies across 8 NSW Government Departments.

The HR Process Operations team within in Government Shared Services Business Process Operations is a team that provides payroll services to NSW Government employees. It is a fast paced, high energy team, where no two days are the same. This role provides administrative support to the Payroll team members and managers to ensure efficient and accurate processing of payroll related transactions.

What you will do

  • Provide administrative support to the payroll team to allow efficient and accurate processing of payroll for all employees.
  • Provide quality customer service, internally in the department and externally to customers and stakeholders.
  • Manage day to day workloads to ensure completion of tasks within agreed timeframes.

About You

The successful candidate should demonstrate strong capabilities in:

  • A willingness to learn new tasks and support the payroll team
  • Ability to communicate clearly and effectively in writing and on the phone
  • Experience working in a shared service, transactional environment
  • Experience using MS Office products
  • Experience using SAP is ideal

What we need from you

An up-to-date CV (max 5 pages) and a cover letter (max 2 pages) outlining how your knowledge, skills and experience are aligned to the role. In your cover letter please share your motivation for applying for this position and your relevant skills.

Please note that assessments will be conducted for this role. This involves submitting your application for review, an interview, workplace assessment and reference checks.

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements

Salary Grade 1/2, with the base salary for this role starting at $75,728 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, 15th September 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeTemporary
Job function
  • Job functionAccounting/Auditing
  • IndustriesAccounting

Referrals increase your chances of interviewing at NSW Department of Customer Service by 2x

Sign in to set job alerts for "Service Officer" roles.

North Sydney, New South Wales, Australia 3 months ago

Sydney, New South Wales, Australia 2 weeks ago

Service Officer (Service Desk) - Talent Pool

Parramatta, New South Wales, Australia A$84,659.00-A$92, days ago

Parramatta, New South Wales, Australia A$30.00-A$ days ago

Sydney, New South Wales, Australia 2 weeks ago

Administration & Customer Service Officer

Wetherill Park, New South Wales, Australia 1 week ago

Bankstown, New South Wales, Australia 2 weeks ago

Bankstown, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Liverpool, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 3 days ago

Macquarie Park, New South Wales, Australia 6 hours ago

Sydney, New South Wales, Australia 2 weeks ago

Chatswood, New South Wales, Australia 1 week ago

Rooty Hill, New South Wales, Australia 1 week ago

Millers Point, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 23 hours ago

Merrylands, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 months ago

Sutherland, New South Wales, Australia 2 weeks ago

Baulkham Hills, New South Wales, Australia 2 weeks ago

Merrylands, New South Wales, Australia 2 weeks ago

Customer Service Officer - Permanent Part Time

Double Bay, New South Wales, Australia 2 months ago

Lidcombe, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 1 month ago

Millers Point, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Bankstown, New South Wales, Australia 6 months ago

Customer Service Officer (Heavy Lifting & Rigging)

Rooty Hill, New South Wales, Australia 3 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Senior Service Officer Payroll

    3 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...

  • Senior Service Officer Payroll

    6 days ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...

  • Assistant Service Officer Payroll

    2 weeks ago

    City of Parramatta Council, Australia Government of New South Wales Full time

    OverviewClerk Grade: 1/2Salary Range: $75,728 - $82,329 plus superannuation and leave loadingEmployment Type: Full-Time, OngoingLocation: Parramatta, Orange, Goulburn – Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.Application Closing: Monday, 15 September...

  • Assistant Service Officer

    6 days ago

    City of Parramatta Council, Australia beBeeAdministrative Full time $75,728 - $82,929

    Experience the satisfaction of delivering top-notch administrative support to a dynamic payroll team. This exciting role offers the opportunity to work with a talented group of professionals who are passionate about delivering exceptional results.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to provide...

  • Assistant Service Officer Payroll

    3 weeks ago

    City of Parramatta Council, Australia NSW Government Full time

    OverviewClerk Grade: 1/2Salary Range: $75,728 - $82,329 plus superannuation and leave loadingEmployment Type: Full-Time, OngoingLocation: Parramatta, Orange, Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.About usDepartment of Customer Service...

  • Assistant Service Officer Payroll

    3 weeks ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...

  • Payroll Officer

    2 weeks ago

    City of Parramatta Council, Australia Randstad Australia Full time

    Join to apply for the Payroll Officer role at Randstad Australia4 days ago Be among the first 25 applicantsJoin to apply for the Payroll Officer role at Randstad AustraliaGet AI-powered advice on this job and more exclusive features.New Payroll Officer fixed term contract opportunityThis 8 month fixed term contract Payroll Officer role provides you with the...

  • Senior Service Officer Payroll

    3 weeks ago

    City of Parramatta Council, Australia NSW Government Full time

    OverviewClerk Grade: 5/6Salary Range: $99,938 - $110,271 plus superannuation and leave loadingEmployment Type: Temporary up to 6 monthsLocation: Parramatta, Orange, Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.About UsDepartment of Customer...

  • Senior Service Officer Payroll

    2 weeks ago

    City of Parramatta Council, Australia Government of New South Wales Full time

    Clerk Grade: 5/6 Salary Range: $99,938 - $110,271 plus superannuation and leave loadingEmployment Type: Temporary up to 6 monthsLocation: Parramatta, Orange, Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.OverviewDepartment of Customer Service...

  • Service Officer Payroll

    2 weeks ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 69910**Service Officer Payroll** **Location: Roles are located in Parramatta with flexible working arrangements available** **Employment type: 2 x Ongoing full-time roles** **Salary**:$79,032 pa to $86,539 pa, plus employer's contribution to superannuation and annual leave...