
Assistant Service Officer Payroll
21 hours ago
Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service
Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service
NSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeA$75,728.00/yr - A$82,329.00/yr
Clerk Grade: 1/2
Salary Range: $75,728 - $82,329 plus superannuation and leave loading
Employment Type: Full-Time, Ongoing
Location: Parramatta - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.
Application Closing: Monday, 15th September 2025 [9:59am]
About Us
Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make Government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
About the team
Government Shared Services (GSS) is a new division in DCS that is leading the way in streamlining processes and transactional shared services to allow our people to better focus on their customers and delivering their services.
We are developing and delivering a roadmap to leverage technology, streamline processes, replace legacy systems and deliver a consistent experience to more than 100+ agencies across 8 NSW Government Departments.
The HR Process Operations team within in Government Shared Services Business Process Operations is a team that provides payroll services to NSW Government employees. It is a fast paced, high energy team, where no two days are the same. This role provides administrative support to the Payroll team members and managers to ensure efficient and accurate processing of payroll related transactions.
What you will do
- Provide administrative support to the payroll team to allow efficient and accurate processing of payroll for all employees.
- Provide quality customer service, internally in the department and externally to customers and stakeholders.
- Manage day to day workloads to ensure completion of tasks within agreed timeframes.
About You
The successful candidate should demonstrate strong capabilities in:
- A willingness to learn new tasks and support the payroll team
- Ability to communicate clearly and effectively in writing and on the phone
- Experience working in a shared service, transactional environment
- Experience using MS Office products
- Experience using SAP is ideal
What we need from you
An up-to-date CV (max 5 pages) and a cover letter (max 2 pages) outlining how your knowledge, skills and experience are aligned to the role. In your cover letter please share your motivation for applying for this position and your relevant skills.
Please note that assessments will be conducted for this role. This involves submitting your application for review, an interview, workplace assessment and reference checks.
A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements
Salary Grade 1/2, with the base salary for this role starting at $75,728 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Monday, 15th September 2025 [9:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
- Seniority levelEntry level
- Employment typeTemporary
- Job functionAccounting/Auditing
- IndustriesAccounting
Referrals increase your chances of interviewing at NSW Department of Customer Service by 2x
Sign in to set job alerts for "Service Officer" roles.North Sydney, New South Wales, Australia 3 months ago
Sydney, New South Wales, Australia 2 weeks ago
Service Officer (Service Desk) - Talent PoolParramatta, New South Wales, Australia A$84,659.00-A$92, days ago
Parramatta, New South Wales, Australia A$30.00-A$ days ago
Sydney, New South Wales, Australia 2 weeks ago
Administration & Customer Service OfficerWetherill Park, New South Wales, Australia 1 week ago
Bankstown, New South Wales, Australia 2 weeks ago
Bankstown, New South Wales, Australia 1 month ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 6 days ago
Liverpool, New South Wales, Australia 1 week ago
Sydney, New South Wales, Australia 3 days ago
Macquarie Park, New South Wales, Australia 6 hours ago
Sydney, New South Wales, Australia 2 weeks ago
Chatswood, New South Wales, Australia 1 week ago
Rooty Hill, New South Wales, Australia 1 week ago
Millers Point, New South Wales, Australia 1 week ago
Sydney, New South Wales, Australia 23 hours ago
Merrylands, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 3 months ago
Sutherland, New South Wales, Australia 2 weeks ago
Baulkham Hills, New South Wales, Australia 2 weeks ago
Merrylands, New South Wales, Australia 2 weeks ago
Customer Service Officer - Permanent Part TimeDouble Bay, New South Wales, Australia 2 months ago
Lidcombe, New South Wales, Australia 1 day ago
Sydney, New South Wales, Australia 1 month ago
Millers Point, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Bankstown, New South Wales, Australia 6 months ago
Customer Service Officer (Heavy Lifting & Rigging)Rooty Hill, New South Wales, Australia 3 hours ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Payroll Officer
7 days ago
Parramatta, Australia Australian Payroll People Full timeParramatta location | Flex work (2 days at home) | Great team culture - Leading Australian Chemical manufacturing and distribution company - 85-95K plus super | Manage multiple payruns and assist process improvements Join a leading chemical manufacturing, warehousing and distribution company located in Parramatta. This is a newly created, centralised...
-
Senior Service Officer Payroll
21 hours ago
City of Parramatta Council, Australia NSW Department of Customer Service Full timeJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...
-
Payroll Business Analyst
3 weeks ago
City of Parramatta Council, Australia The Payroll Agency Full timeGet AI-powered advice on this job and more exclusive features.This range is provided by The Payroll Agency. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$150,000.00/yr - A$170,000.00/yrDirect message the job poster from The Payroll AgencyThe Payroll Agency | Payroll Specialist Recruiter...
-
Assistant Service Officer Payroll
21 hours ago
City of Parramatta Council, Australia NSW Government Full timeOverviewClerk Grade: 1/2Salary Range: $75,728 - $82,329 plus superannuation and leave loadingEmployment Type: Full-Time, OngoingLocation: Parramatta, Orange, Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.About usDepartment of Customer Service...
-
Assistant Service Officer Payroll
18 hours ago
Parramatta Park, Queensland, Australia NSW Department of Customer Service Full timeJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...
-
Payroll Officer
2 weeks ago
City Of Parramatta Council, Australia Randstad Australia Full timeJoin to apply for the Payroll Officer role at Randstad Australia4 days ago Be among the first 25 applicants Join to apply for the Payroll Officer role at Randstad Australia Get AI-powered advice on this job and more exclusive features.New Payroll Officer fixed term contract opportunityThis 8 month fixed term contract Payroll Officer role provides you with...
-
Senior Service Officer Payroll
21 hours ago
City of Parramatta Council, Australia NSW Government Full timeOverviewClerk Grade: 5/6Salary Range: $99,938 - $110,271 plus superannuation and leave loadingEmployment Type: Temporary up to 6 monthsLocation: Parramatta, Orange, Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.About UsDepartment of Customer...
-
Payroll Consultant
1 week ago
Parramatta, Australia Australian Payroll Association Full timeParramatta location + Hybrid working | Hardworking, friendly team environment - Bring your passion, energy | Portfolio of clients - from 2 to 200+ emps - Training on systems and processes provided | Career opportunities Join Australia's leading payroll software vendor and payroll outsourcing organisation. They are passionate about using technology combined...
-
Payroll Officer
2 weeks ago
Parramatta, Australia Cater Care Australia Cater Care Services Full time**Introduction**: Join Cater Care as a Payroll Officer in our Parramatta office. We are seeking a dedicated individual to join our Payroll team on a permanent part-time basis. **Description**: **The Role**: Cater Care is seeking the services of a productive and organised Payroll Officer to assist our friendly and stable team, on a part-time basis, providing...
-
Payroll Professional
2 days ago
City of Parramatta Council, Australia beBeePayroll Full time $85,000 - $95,000Job OverviewAs a Payroll Officer, you will work in a collaborative and supportive payroll team for a high-performing FMCG company based in Sydney Olympic Park.Reporting into an experienced Payroll Manager, you will be offered excellent opportunities to assist with payroll projects outside of business as usual (BAU). The role is based in Sydney Olympic Park...