eCommerce Coordinator

Job no: 943726
Work type: Permanent / Full time
Location: Support Office - Docklands

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

• Exciting opportunity in our Online Team
• Be a part of a fast-paced, collaborative team
• Flexible hybrid role – Docklands based office & the comfort of your own home

Myer is looking for an eCommerce Coordinator to support online merchandising and promotional planning across multiple brands within the Just Group. This role works cross-functionally with product, stock, marketing and web design teams to maximise conversion rates, enhance product content and drive online sales. Key responsibilities include managing product catalogues, coordinating promotions, reporting on sales performance and supporting fulfilment and customer service. The eCommerce Coordinator plays a vital role in ensuring a seamless online shopping experience while contributing to long-term strategic goals.

• Develop and maintain merchandising standards that drive conversion and improve the customer shopping experience
• Effectively merchandise products to maximise upsell and cross sell opportunities
• Identify potential opportunities in product assortment based on knowledge of merchandise, sales, and customer behaviour
• Drive sales, conversion and revenue by effectively merchandising products helping customers navigate to the right products quickly and easily
• Maintain an accurate and up-to-date online catalogue and ensure all products are ranged online as soon as they arrive into the business
• Ensure products are merchandised daily according to brand online merchandising principles
• Manage & merchandise markdowns and outlet products
• Update product titles and descriptions
• Liaise with product teams to provide accurate and detailed descriptions and product information
• All products have the correct assets attached, descriptions have been added and fabric content is attached
• Collaborate with brands and web design team on the email marketing plan with the goal of optimising appeal and conversion
• Ensure all products advertised on EDMs & Web Updates have adequate stock
• Coordinate eDM material deadlines against and agreed schedule with brands & studio team
• Execute promotional activities accurately and within deadlines to ensure websites are aligned with store activity
• Coordinate range updates associated with online promotions, competitions & special offers to ensure websites are aligned with store activity
• Conduct regular competitive analysis on the best practices of key competitors and international eCommerce leaders
• Produce daily, weekly, monthly and seasonal reports and understand drivers of Sales
• Present brand performance at daily trade meeting
• Monitor and understand analytics as a driver of merchandising

• Previous experience in online or e-commerce
• Working knowledge of Excel
• Knowledge of retail industry and relevant KPIs
• High level of accuracy and attention to detail
• Strong communication and interpersonal skills
• Effective time management and prioritisation skills
• Ability to easily adapt to changing priorities
• Strong analytical and problem solving skills
• Willingness to learn
• Ability to develop and maintain strong working relationships with key functions within the business
• Proactive and has a sense of urgency
• Ability to operate interdependently
• Ability to manage and develop a team
• Enjoys working in a fast, lean, business orientated Brand function

• Generous team member discounts on all Myer products, including team-member exclusive discounts.
• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
• A supportive leadership and team network to set you up for success.
• Career growth and succession opportunities across the business.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome home

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.