Ecommerce Coordinator

Overview
eCommerce Coordinator role at MYER.
Myer is looking for an eCommerce Coordinator to support online merchandising and promotional planning across multiple brands within the Just Group.
This role works cross-functionally with product, stock, marketing and web design teams to maximise conversion rates, enhance product content and drive online sales.
Key responsibilities include managing product catalogues, coordinating promotions, reporting on sales performance and supporting fulfilment and customer service.
The eCommerce Coordinator plays a vital role in ensuring a seamless online shopping experience while contributing to long-term strategic goals.
Responsibilities
Develop and maintain merchandising standards that drive conversion and improve the customer shopping experience
Effectively merchandise products to maximise upsell and cross-sell opportunities
Identify potential opportunities in product assortment based on knowledge of merchandise, sales, and customer behaviour
Drive sales, conversion and revenue by effectively merchandising products helping customers navigate to the right products quickly and easily
Maintain an accurate and up-to-date online catalogue and ensure all products are ranged online as soon as they arrive into the business
Ensure products are merchandised daily according to brand online merchandising principles
Manage and merchandise markdowns and outlet products
Update product titles and descriptions
Liaise with product teams to provide accurate and detailed descriptions and product information
Ensure all products have the correct assets attached, descriptions added and fabric content attached
Collaborate with brands and web design team on the email marketing plan with the goal of optimising appeal and conversion
Ensure all products advertised on EDMs and Web Updates have adequate stock
Coordinate eDM material deadlines against an agreed schedule with brands and studio team
Execute promotional activities accurately and within deadlines to ensure websites are aligned with store activity
Coordinate range updates associated with online promotions, competitions and special offers to ensure websites are aligned with store activity
Conduct regular competitive analysis on best practices of key competitors and international eCommerce leaders
Produce daily, weekly, monthly and seasonal reports and understand drivers of sales
Present brand performance at daily trade meetings
Monitor and understand analytics as a driver of merchandising
Qualifications
Previous experience in online or e-commerce
Working knowledge of Excel
Knowledge of retail industry and relevant KPIs
High level of accuracy and attention to detail
Strong communication and interpersonal skills
Effective time management and prioritisation skills
Ability to easily adapt to changing priorities
Strong analytical and problem solving skills
Willingness to learn
Ability to develop and maintain strong working relationships with key functions within the business
Proactive with a sense of urgency
Ability to operate interdependently
Ability to manage and develop a team
Enjoys working in a fast, lean, business-orientated brand function
Benefits
Generous team member discounts on all Myer products, including team-member exclusive discounts
Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work
A supportive leadership and team network to set you up for success
Career growth and succession opportunities across the business
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