Credit Controller

2 weeks ago

Ipswich, South Dakota, Australia Shoshana Michael Zucker Translations Full time
Overview

Time Appointments are delighted to be working on behalf of a market-leading organisation, in their search for aconfident and people-focused Credit Controller to join their busy Finance department.

Youll play a pivotal role in managing the company's debtor process, ensuring that outstanding debts are recovered in a timely and professional manner. You will play a vital role in maintaining positive cash flow while preserving strong customer relationships working closely with Sales managers and other key stakeholders in the business.

Responsibilities
  • Update all customer accounts daily ensuring payments are allocated, and any invoice queries are flagged in a timely manner.
  • Follow up rigorously with customers on any unallocated payments or invoices in query and tracking feedback.
  • Work with our Sales department to track, report and resolve invoices in query, including measuring KPIs.
  • Contact customers to chase overdue debts, placing accounts on hold as required (for the Southern division of the business).
  • Monitor customer credit limits, obtaining information for credit limit reviews when required from customers, conducting credit checks (for the Southern division of the business).
  • Liaise with our Sales Office where accounts are on hold approving or rejecting orders as required (for the Southern division of the business).
  • Generate all monthly customer statements ensuring distribution each month to customers electronically.
  • Produce routine debtor reporting to key stakeholders, ensuring accuracy and clarity of information.
  • Attend quarterly meetings with regional Sales Managers together with the Finance Manager, discussing any collection concerns.
  • Creation of new customers in our ERP/CRM systems following company procedures.
  • Providing cover for new customer onboarding process as required.
  • Other ad-hoc department tasks as required, including holiday cover for other Finance team members.
Skills & Experience Required
  • Accounting/Finance background
  • Previous experience in a business-to-business credit control role minimum of 2 years.
  • Accuracy and strong attention to detail
  • Excellent numeracy and literacy
  • Problem solving ability, willingness to adapt and find solutions.
  • Excellent communication skills, both written and verbal
  • Proven experience of working to deadlines
  • Ability to work within a fast-paced environment, multi-task and prioritise workload
  • Proven level of Computer literacy - Microsoft Excel particularly
  • Motivated, driven and dedication to deliver and maintain high standards of service
Benefits
  • Industry-leading training and development
  • Competitive salary and benefits package
  • Investors in People Platinum & Wellbeing Gold-accredited employer
  • Supportive, friendly team culture
  • Genuine opportunities for career growth and internal promotion

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