Customer Care Consultant

3 weeks ago

City of Canning, Australia Wesfarmers Industrial & Safety Full time

YOUR OPPORTUNITY

We're on the lookout for a full timeCustomer Care Consultantto join our vibrantTrade Storeteam inCanning Vale WA

If you're passionate about delivering outstanding customer service and thrive in a dynamic, hands-on environment, this could be the perfect opportunity for you. No two days are the same, and you'll be part of a supportive, close-knit team that values growth and development.

What You'll Be Doing:

  • Providing face-to-face customer service, handling enquiries, sourcing parts, and managing backorder ETAs
  • Performing warehousing tasks including picking, packing, and stock put-aways
  • Replenishing stock and conducting regular stock takes
  • Processing purchases via cash, card, or account
  • Maintaining showroom displays and rotating stock
  • Keeping the counter and packing areas clean, organised, and efficient

We offer an outstanding training program to set you up for success from day one. If you don't have all the skills yet - we will train you

What You'll Bring:

  • Experience in customer service within a trade store or retail environment
  • A customer-first mindset and strong interpersonal skills
  • Confidence using Microsoft Word and Excel
  • Clear written and verbal communication
  • A curious, growth-oriented attitude
  • Strong problem-solving skills and the ability to work independently
  • Excellent time management and a proactive approach to seeking support when needed

Why You'll Love Working With Us:

  • Permanent salary, incentives, and a generous Team Member Discount Card
  • Ongoing learning and development opportunities
  • Monday to Friday schedule — enjoy your weekends
  • Refer a Friend Program — earn up to $2,000 per referral
  • Option to purchase up to 4 weeks of additional annual leave
  • Team events and celebrations
  • Discounts from over 300 corporate partners
  • Generous Wesfarmers annual share plans
  • Attractive parental leave policy
  • Free onsite parking and more

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

OUR STORY

Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.

#J-18808-Ljbffr

  • Customer Care Consultant

    3 weeks ago

    City of Canning, Australia Blackwoods Full time

    OverviewCustomer Care Consultant - Trade Store - Canning Vale WAJoin to apply for the Customer Care Consultant - Trade Store - Canning Vale WA role at Blackwoods6 days ago Be among the first 25 applicantsJoin to apply for the Customer Care Consultant - Trade Store - Canning Vale WA role at BlackwoodsYOUR OPPORTUNITYWe\'re on the lookout for a full...

  • Customer Care Consultant

    1 week ago

    City of Canning, Australia Wesfarmers Industrial & Safety Full time

    OverviewBlackwoods is seeking a Customer Care Consultant for Rio Tinto to join our Mega Mining business team. This full-time role involves delivering exceptional service to Blackwood's largest client and will be based at our Canning Vale, WA office.ResponsibilitiesHandle phone and email inquiries, aiming for first-contact resolution and customer...

  • Customer Care Consultant

    3 weeks ago

    City of Parramatta Council, Australia Regency Care - Assistive Technology Partners Full time

    OverviewCustomer Care Consultant - Western Sydney Lead at Regency Care, Assistive Technology Partners. This role focuses on enhancing the quality of life for individuals with disabilities while driving the Western Sydney expansion. You will work with clients and Occupational Therapists (OTs) to identify and implement assistive technology solutions and take...

  • Customer Care Consutant

    2 weeks ago

    City of Canning, Australia Wesfarmers Industrial & Safety Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, solution-focused environment? Blackwoods is seeking a Customer Care Consultant to join our dedicated Mega Mining team, supporting one of our most significant customer relationships.What You'll DoAs a Customer Care Consultant, you'll be at the heart of our...

  • Customer Care Consultant

    2 weeks ago

    Canning Vale, Australia ARRA GROUP Full time

    **ABOUT ARRA** Arra Group is a local WA company that engages with leading oil and gas/mining companies to provide our employees with opportunities that support a great lifestyle. We work in the space of Oil& Gas, Mining, Rail, Civil Construction, Health and Defence. **ABOUT THE ROLE** We are looking for enthusiastic **Customer Care Consultants **to join...

  • Customer Care Consultant

    2 weeks ago

    City Of Kwinana, Australia Blackwoods Full time

    OverviewBlackwoods Kwinana Beach, Western Australia, AustraliaFull-time Customer Care Consultant position in Kwinana WA. You will be part of a friendly team and contribute to delivering outstanding customer service in a supportive, growth‑oriented environment.Working hours: Monday to Friday, 7:30am – 4:00pm.What You'll Be DoingResponding to customer...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Australia Blackwoods Full time

    We have an excellent opportunity for highly motivated individuals with the experience and aspiration to work in an industry-leading and dynamic environment. Joining Blackwoods as a Customer Care Consultant for our National Customer Care team, you will be responsible for providing an exceptional level of service to portfolio of national Industrial and Retail...

  • Customer Care Consultant

    1 week ago

    Canning Vale, Western Australia Blackwoods Full time $104,000 - $130,878 per year

    Blackwoods is seeking a Customer Care Consultant for Rio Tinto to join our Mega Mining business team. This full-time role involves delivering exceptional service to Blackwood's largest client and will be based at our Canning Vale, WA office.Your day-to-day responsibilities:Handle phone and email inquiries, aiming for first-contact resolution and customer...

  • Customer Care Consultant

    2 weeks ago

    City Of Kwinana, Australia Wesfarmers Industrial & Safety Full time

    YOUR OPPORTUNITYWe're on the hunt for a full time Customer Care Consultant, to join our friendly team in Kwinana WAIf you're passionate about delivering outstanding customer service and thrive in a team environment, this could be the perfect opportunity for you. No two days are the same, and you'll be part of a supportive team that values growth and...

  • Customer Care Consultant

    3 weeks ago

    City of Parramatta Council, Australia HCF Australia Full time

    Join to apply for the Customer Care Consultant role at HCF Australia1 day ago Be among the first 25 applicantsJoin to apply for the Customer Care Consultant role at HCF AustraliaJoin an award winning team at the HCF contact centre and provide Uncommon Care to our Members over the phone.About The RoleOur Member Care Consultants are instrumental in managing...