Intake & Administration Officer

2 weeks ago

Melbourne, Victoria, Australia Uniting Limited Full time
  • Increase your take home pay with up to $15,900 in salary packaging benefits.
  • Part – Time, Maximum Term Position based in Epping
  • Manage intake and provide admin support for NEFCP, assisting clients and working both independently and as part of a team.
Your new role

In this role, you will be responsible for managing the intake process for consumers accessing Financial Counselling services through the North East Financial Counselling Program (NEFCP). As the first point of contact, you'll ensure a professional and supportive experience while helping connect clients to the right services.

You will also provide essential administrative support to the financial counselling team. To succeed, you'll need to work well independently, communicate clearly, and collaborate effectively with the NEFCP team and the Team Leader – Tenancy & Financial Support.

Benefits of working at Uniting

Our work isn't easy, but it matters. Work with people who care as much as you. In addition to your salary of hourly rate (SCHADS Level 3) + super, you can access the following.

  • Access salary packaging to increase take-home pay.
  • Enjoy a 10% discount at Uniting Early Learning, or 60% for centre staff
  • Up to 10 weeks paid parental leave for primary caregivers (4 for secondary).
  • Free counselling with our Employee Assistance Program (EAP).
  • Access training and development opportunities to help you grow.
  • Enjoy 25% off at Uniting Op Shops.
Your skills and experience
  • Diploma of Community Service (desirable) or relevant experience
  • Currently studying Diploma of Financial Counselling (desirable)
  • Demonstrated experience in administrative and or intake roles (desirable)
  • Experience in working with Financial Counselling team/organisation and/or clients (desirable)
  • Demonstrated ability to set priorities, meet deadlines, work with minimal supervision
  • Ability to problem solve and effectively manage feedback

View the position description here.

How to apply

Click APPLY to submit your interest.

If this role sounds like a good fit for you, please apply soon. We'll review applications as they come in and may close the ad early.

For any questions, reach out to Melissa Stone on for a chat.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us:

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a 'child safe' organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBTQIA+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.

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