Risk, Quality

6 days ago

Sydney, New South Wales, Australia Buscojobs Full time

Company Description

Where cutting-edge science meets heartfelt care.

Genea is a world leader in fertility treatment, with over 35 years of industry-leading success rates. We are passionately committed to providing exceptional care to every patient. Our team of over 50 specialists works across Australia, continually innovating and improving outcomes for our patients.

At the core of our business are our people. We strive to create an inclusive, engaging, and diverse workplace. Genea is a certified Inclusive Employer (24/25) and Family Friendly Certified workplace. We offer numerous benefits and value each employee's contribution.

Job Description

We are seeking an experienced Risk, Quality & Compliance Officer to join us on a full-time or part-time basis. You will play a vital role in ensuring our fertility clinic operates within legal, ethical, and professional standards. Your responsibilities include maintaining and improving our quality management systems, managing clinical and operational risks, and ensuring compliance with industry regulations such as NATA, RTAC, and ISO 9001.

Key Responsibilities

  • Maintain and improve Genea's Quality Management System (QMS) to support continuous improvement.
  • Ensure compliance with industry standards and accreditations, including RTAC and ISO 9001.
  • Conduct internal audits and inspections to assess compliance and identify improvement opportunities.
  • Manage Genea's incident management system, investigate incidents, perform root cause analysis, and implement corrective actions.
  • Participate in governance meetings, analyzing and reporting on quality metrics, trends, and risks.
  • Design and deliver training on quality and compliance best practices.
  • Promote a culture of quality, safety, and accountability through cross-functional collaboration.
  • Support external audits by liaising with relevant departments to ensure readiness and compliance.

Qualifications

We seek a detail-oriented, proactive individual passionate about delivering safe, high-quality patient care.

Essential Requirements:

  • Minimum 2 years of experience in a quality, risk, or compliance role.
  • Familiarity with RTAC Code of Practice, ISO 15189, and NATA is highly desirable.
  • Strong communication, organizational, and interpersonal skills with exceptional attention to detail.
  • Demonstrated integrity, discretion, and commitment to patient safety.

Additional Information

What's in it for you?

We value our staff and offer several perks, including:

  • Glow - Our rewards portal for recognition, discounts at over 350 retailers, recipes, fitness classes, and mindfulness sessions.
  • Ongoing learning and development opportunities through Education Days, internal training, conferences, and initiatives.
  • Certified Inclusive Employer and Family Friendly workplace certifications, ensuring a supportive and inclusive environment.
  • Hybrid work model offering flexibility between home and our Sydney CBD clinic.
  • Opportunities for career growth and development.
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