Software Licensing Specialist

Overview

SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions. We empower companies to transform their businesses by helping them manage and optimize their software and cloud investments. We are currently seeking a dedicated and knowledgeable Software Licensing Specialist to join our team. This role involves ensuring compliance with licensing agreements, optimizing software usage, and providing guidance on licensing strategies.

Please note: SoftwareOne does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with the agency/recruiter, SoftwareOne will not consider or pay referral compensation or recruiter fees.

Job Responsibilities

• Provide expert mentorship on all Microsoft purchasing motion.
  
• Manage and maintain software licensing agreements ensuring flawless accuracy in pricing, volumetrics as well as compliance with terms and conditions.
  
• Support regular audits to ensure proper usage and distribution of software licenses.
  
• Collaborate with IT and procurement teams to optimize software licensing costs and usage.
  
• Collaborate closely with Account Managers, Solution Specialists, and other cross-functional departments to provide guidance and support on software licensing issues and best practices.
  
• Stay up-to-date with changes in software licensing policies and regulations.
  
• Assist in the negotiation and renewal of software licensing agreements.
  
• Follow the Microsoft T-36 framework throughout the customer\'s agreement lifecycle, including Quarterly Business Reviews, True-up, anniversary processes, and road mapping.
  
• Uncover and develop opportunities within our customer base that align with our GTM strategy.
  
• Attend internal/external customer calls and co-present with the sales team as a subject matter expert.
  
• Develop and maintain active customer account plans to improve opportunities and increase gross profit attainment.
  
• Aid in resolving issues and addressing concerns in collaboration with customers, software vendors, and internal teams.
  
• Assist with customer setup and onboarding with SoftwareOne and Vendors as required.
  

Functional Skills

• Proven experience with Microsoft volume licensing agreements.
  
• Strong understanding of software licensing models and agreements.
  
• Excellent analytical and problem-solving skills.
  
• Strong communication and interpersonal skills.
  
• Ability to work independently and as part of a team.
  

Commercial Awareness

• Commercial Awareness-Advanced: Provide customers with a beneficial perspective on industry trends and their own business, understanding SoftwareOne's selling framework.
  

Process & System Management

• Process & System Management-Skilled: Apply standard methodologies, bringing to bear repeatable and scalable processes and systems throughout the customer lifecycle.
  

Financial Forecasting

• Financial Forecasting-Skilled: Analyze build of materials against incentive levers to accurately forecast and improve incentive returns.
  

Customer Intelligence

• Customer Intelligence-Advanced: Apply data to gain a better understanding of customers and cultivate stronger relationships, drawing valuable insights to inform organizational strategies.
  

Value-based Selling

• Value-based Selling-Skilled: Tailor solutions and sales messages to meet customer needs confidently and credibly.
  

Foundational Skills

• Building Relationships-Advanced: Establish relationships characterized by high acceptance, cooperation, and mutual respect.
  

Collaborating

• Collaborating-Advanced: Work together to achieve common goals by sharing ideas and thinking productively and efficiently.
  

Problem Solving

• Problem Solving-Skilled: Identify the crux of issues and build workable solutions, making reasoned decisions based on analysis.
  

Data Savvy

• Data Savvy-Skilled: Use business-related data to generate solutions, employing statistical or spreadsheeting skills.
  

Analytical Reasoning

• Analytical Reasoning-Skilled: Use logic and mathematics to break down information and propose solutions.
  

Improves Results

• Improves Results-Skilled: Improve results by placing a strong emphasis on quality and efficiency, embodying the notion that how we do something is as important as what we achieve.
  

Customer Excellence

• Customer Excellence-Advanced: Consistently exceed expectations by excelling in your field, showing empathy, and demonstrating respect.
  

Impact Driven

• Impact Driven-Skilled: Achieve outstanding results with speed, passion, and expertise.
  

Communicate with Impact

• Communicate with Impact-Advanced: Work collaboratively and influence others to gain support and drive best results.
  

Adaptability

• Adaptability-Advanced: Stay relevant by emphasizing your approach, skills, and behaviors, being flexible and accountable in your role.
  

Big Picture Focused

• Big Picture Focused-Skilled: Understand how your role advances SoftwareOne's goals, anticipating opportunities and embracing challenges.
  

Transformation Agility

• Transformation Agility-Skilled: Apply a growth mindset supported by continuous learning and innovation.
  

What we need to see from you

• Full-time work rights in Australia
  
• Location: Perth, Melbourne or Sydney (Ability to commute to our local office twice a week)
  
• Minimum 2 years+ enterprise experience with Microsoft volume licensing programs
  
• Preferred to have the M365 and or Azure fundamentals certification
  

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