Private Patient Liaison Officer

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Private Patient Liaison OfficerApply locations VIC - Melbourne, CBD & Inner Suburbs time type Full time posted on Posted Yesterday time left to apply End Date: September 26, 2025 (28 days left to apply) job requisition id JR143794Job Description:

• Excellent benefits including salary packaging

• Flexible working arrangements

• Full time or part time position available, until August 2026, potential to extend

About the Role
The successful candidate will be working in a team who are responsible for the face to face contact with inpatients across the hospital ensuring patients and families are given appropriate informed financial consent. A caring, customer service focus is imperative as this role involves liaising with internal stakeholders, patients and/or their families, Medicare, Private Health Funds and compensable third-party providers.

There may be the opportunity to work from all of our campuses, including Fitzroy, East Melbourne and Kew

Classifications for this position range from HS2 - HS21 ($66, 768 - $73,811.92 pa/pro rata)

Your Contribution

• Knowledge or interest in Health fund billing & hospital administration

• Excellent organisation skills

• Excellent customer service skills

What we Offer

• A focus on wellbeing initiatives, with regular events and programs

• Confidential, solutions-focused employee counselling

• Salary Packaging – Increase your take home pay

• Regular opportunities for professional development to assist you to reach your career goals

• Culture of continuous improvement

Working at St Vincent's
St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application
Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).

This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.

Closing Date:25 September 2025 11:59pmReconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

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Become a healthcare superheroAbout Us

St Vincent's Hospital Melbourne (SVHM) is a Catholic not-for-profit healthcare provider with a reputation for compassionate care and world-leading innovation. Part of the St Vincent's Health Australia group, we are a leading tertiary teaching hospital providing a comprehensive suite of services including acute medical and surgical services, emergency and critical care, aged care, diagnostics, rehabilitation, allied health, mental health, palliative and residential care.

Operating from 18 sites across greater Melbourne, this includes a major teaching, academic research and tertiary referral centre situated in Fitzroy, a soon to be established Rapid Access Hub at St Vincent's Hospital on The Park, St George's Health Service Kew, palliative care at Caritas Christi Hospice, as well as aged care, correctional health, mental health and community centres, pathology collection centres, general practice services and dialysis satellite centres.We continue to be at the forefront of care for Victoria's most in-need communities.

Employing more than 7,000 staff and with over 880 beds in daily use, the core aim of SVHM is to improve the patient experience through better access, superior outcomes and a more efficient and responsive health service.

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