Client Acquisition Manager

2 weeks ago

Melbourne, Victoria, Australia Fusion Markets Full time
Overview

This role is about turning curious leads into confident traders and ensuring their first experience with Fusion Markets is a great one. You\'ll be talking to people from all over the world, helping them get started, stay active, and feel supported. If you\'re someone who loves a good chat, enjoys hitting goals, and doesn't mind a bit of friendly competition, you\'ll fit right in.

What you will own

You're curious, quick on your feet, and not afraid to pick up the phone or dive into a new challenge. You bring energy, initiative, and a knack for making things happen, without needing to be asked twice. Reporting to the Head of Sales, you will be responsible for:

  • Working inbound and outbound leads across global markets, guiding clients through onboarding, activation, and funding.
  • Supporting sales and partner teams with lead generation, account management, and client engagement.
  • Collaborating with the Head of Sales on growth initiatives and ensure compliance with all internal and regulatory standards.
  • Building strong relationships with clients and provide tailored support where needed.
  • Working cross-functionally with Customer Service, Risk, Operations, Marketing, and Finance to enhance the overall client experience.
What we are looking for
  • Prior experience in a sales or client-facing role, preferably in a fast-paced or high-growth environment.
  • Strong attention to detail and time management skills with the ability to manage multiple client relationships and competing priorities.
  • Confident communicator who enjoys engaging with people from diverse backgrounds and building lasting relationships.
  • Interest in financial markets and trading, with a willingness to learn and grow in the space.
  • Additional language skills (e.g. Mandarin, Spanish, Vietnamese, Italian, German) are desirable but not required.
A bit about life with us…
  • We give you more time for what matters.
  • Quarterly volunteer days: Give back to causes you care about.
  • Work from Anywhere Weeks: Spend up to 2 weeks per year working remotely from anywhere in the world.
  • Extra annual leave: Each year you\'re with us, you\'ll receive an additional day of leave.
  • Parental leave: 10 weeks for primary carer, 2 weeks for secondary carer.
  • Hybrid & flexible hours: Start early, finish early. We also allow you to work from home one day a week, except for Mon & Fri (office presence on those days).
We invest in your growth and wellbeing.
  • Annual health check at Everlab: Access to wellness and longevity clinics for in-depth health checks and support.
  • 3 psychology sessions per year on us. Your mental health matters.
  • $1,000 annual learning budget. Use it on professional development or training that inspires you.
  • Unlimited office library: Our office library has an unlimited book budget; you can request titles as needed.
We foster a culture you\'ll actually enjoy.
  • Quarterly team events: from restaurant outings to go-karting or painting classes.
  • Office vibe perks: pool table, morning teas, and fortnightly Friday drinks.
Equal opportunity

Fusion Markets is an equal opportunity employer. All applications will be treated with the strictest of confidentiality and only successful candidates will be contacted for interview.

Seniority level
  • Entry level
Employment type
  • Full-time

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