Learning & Development Coordinator

Job Category: Domestic & International Human Resources

Who is MSF?

Médecins Sans Frontières/Doctors Without Borders (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by conflict, epidemics, disasters or exclusion from healthcare. MSF's actions are guided by medical ethics and the principles of impartiality, independence, and neutrality.

Benefits of working with MSFAustralia

• Flexible & hybrid working arrangements
• Salary packaging plus insurance benefits & allowances
• Annual salary review
• Annual performance review
• Annual personal training budget & LinkedIn learning Licence
• Employee Assistance Program
• Headspace membership
• Strong culture of diversity and inclusion
• Additional leave & purchased leave options
• Novated lease & flair benefits
• Monthly Friday afternoons off

Responsibilities of your role

Reporting to the L&D Manager, this collaborative and supporting part-time role is responsible for the effective administration, coordination, implementation, and evaluation of learning programs for office-based employees at MSF Australia and New Zealand.

You will oversee the Learning Management System (ELMO) and play a central role in:

• Administration – manage course creation, enrolments, and updates in the LMS
• Planning, organisation, and project management with end-to-end learning programs
• Stakeholder engagement – external liaison with vendors
• Provide learner support as the primary contact for L&D queries with employees
• Data management – collecting, tracking, and reporting on learning activities
• Compliance with L&D best practices and data privacy

As a champion for learning and development, the Coordinator will contribute to strengthening workforce capability, enhancing performance, and fostering continuous growth across the organisation.

What you will bring

To be successful in this diverse and engaging role, you'll enjoy building the capability of others and have a flair for increasing engagement with learning in a professional environment. You will thrive in the not-for-profit sector contributing to a humanitarian aid organisation and ideally can demonstrate:

• Qualifications in HR, Education, or Business Administration and experience in L&D administration.
• Experience with training delivery methods and adult learning principles.
• Proficiency with Learning Management Systems (Ideally ELMO) and MS Office suite.
• Proven ability to develop clear and effective training documentation.
• High level of organisation and competency managing competing tasks.
• Excellent interpersonal, communication, and presentation skills.

Applications

Select the Apply button and upload your resume and cover letter via the MSFA Careers Portal. Applications will be reviewed on receipt.

At MSF Australia, we believe the following five values form the foundations of our culture – Transparency, Respect, Understanding of Diversity, Stepping In, and Teaming Together.

We value T.R.U.S.T as an essential element of our operation and believe that these organisational values flow from the trust we build.

MSF Australia (MSFA) is committed to developing diversity, equity, and inclusion in our workplace and fostering a culture of belonging for all staff. We believe that a diverse workforce helps us better achieve our social mission of providing aid without agenda. We strongly encourage applications from First Nations peoples, LGBTQIA+ communities, people from diverse cultures and language groups, and individuals living with a disability. We invite all requests for reasonable adjustments to the recruitment process to support your application. For more information, contact MSFA Human Resources at +61 2 8570 609 or MSFAOfficeRecruitment@sydney.msf.org

MSF Australia has a Child Protection Policy and COVID-19 vaccination policy in place; all employees are required to comply with these policies.

In support of the Child Protection Policy, a criminal background check will be required during the recruitment process for selected candidates. A criminal record will not automatically disqualify anyone from the position they have been selected for.