Visitor Services Officer

5 days ago

Port Macquarie, New South Wales, Australia Service Tasmania Full time
About the role

As Visitor Services Officer, you'll provide high-quality services to support the business enterprise at the picturesque Hastings Caves State Reserve, a 'Hero Destination' and popular tourist destination in the Huon Valley, home to the largest dolomite tourist cave in Australia, Newdegate Cave. It is also known for its mineral-rich thermal springs swimming pool, which remains at 28 degrees all year-round.

A regular shift as the Visitor Services Officer will include:

  • Conducting guided tours, providing information and advice relating to the natural and cultural values.
  • Collecting revenue from entrance fees and sales.
  • Assisting with the preparation and presentation of food.
  • Undertaking environmental monitoring, cleaning and maintenance tasks.

Visit parks.tas.gov.au to find out more about Hastings Caves State Reserve.

About us

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of "delivering a sustainable Tasmania" where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount.

We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.

We understand that work-life balance is essential for personal and professional success. That's why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.

Hours per fortnight

7.35 hours.

Essential requirements
  • Tasmanian "Work with Vulnerable People" Registration as required under the Registration to Work with Vulnerable People Act 2013, or evidence of current in-process application.
  • "HLTAID011 - Provide First Aid" Certificate or equivalent, or the ability to acquire.
  • Current "SISCAQU002 - Basic Water Rescue" (previously "Swim Teacher Rescue Award") and "HLTAID009 – Provide Cardiopulmonary Resuscitation" competencies or the ability to acquire.
  • Current motor vehicle driver's licence.
Download the Statement of Duties and Advice Documents

SOD 707121 - Visitor Services Officer- Band 2.docx

Advice to Applicants.docx

How to applyReview the Statement of Duties.Click the "Apply now" button.Complete the application form.Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties (please note that we do not require a separate statement addressing the selection criteria).Attach a copy of your current Resumé/CV.

Refer to theAdvice to Applicants document for further information.

If you are unable to submit your application online, please contact Recruitment viarecruitment@nre.tas.gov.au.

If you require any reasonable adjustments during the recruitment process, please let us know.

For more information please contact:

Simon Gledhill
Business Enterprise Manager
Email:Simon.Gledhill@parks.tas.gov.au
Phone:0447 019 355

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