IT Service Continuity Manager

2 weeks ago

Sydney, New South Wales, Australia Datacom Full time
IT Service Continuity Manager

1 day ago Be among the first 25 applicants

This range is provided by Datacom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$125,000.00/yr - A$130,000.00/yr

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.

About The Role (your Why)

As the IT Service Continuity Manager, you will be responsible for managing the customers' continuity requirements and IT Service Continuity Management (ITSCM) Services.In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster Recovery readiness aligned with the customers' Service Continuity Plans.

This role is preferably based in proximity to our Canberra, Melbourne or Sydney Office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best

Due to existing customer requirements which require AGSVA clearances, you must be an Australian Citizen to be eligible for this role (current AGSVA Baseline or NV1 Clearances is highly desirable, with the ability to obtain required).

What You'll Do

As an IT Service Continuity Manager working as part of our ITSCM Practice, you will be focused on:

  • Leading Disaster Recovery teams in assessing, developing, coordinating and communicating recovery environment requirements and plans for our customers.
  • Ensuring Disaster Recovery plans align with relevant legislation and organisational insurance requirements.
  • Identifying recovery requirements for new applications and systems. Managing implementation of recovery and availability techniques and technologies and reviewing periodically for ongoing validity.
  • Maintaining monthly status reporting, plans, and other Disaster Recovery documentation.
  • Leading and representing the ITSCM service on behalf of Datacom to your customers.
  • Delivering high quality ITSCM services ensuring compliance with relevant Customer and Datacom policies, processes, and procedures.
  • Ensuring all stakeholders adhere to the relevant processes in line with customer requirements and Best Practices
  • Support customer Business Continuity and ITSCM projects as required.

What You Will Bring
  • 5+ years of experience in commercial IT, with a background in both mainframe and client/server technologies.
  • Thorough, expert knowledge of information systems, operating systems, databases and networking.
  • Excellent customer relationship building and management skills with the ability to network and develop productive relationships with customers, stakeholders and suppliers.
  • Strong verbal and written communication skills with a wide variety of stakeholders.

We are an agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesNon-profit Organizations and Primary and Secondary Education

Referrals increase your chances of interviewing at Datacom by 2x

Sign in to set job alerts for "Information Technology Services Manager" roles.

Millers Point, New South Wales, Australia 2 weeks ago

Moorebank, New South Wales, Australia 3 weeks ago

Strategic Category Manager – IT & Cloud Services

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 months ago

Camperdown, New South Wales, Australia A$156,277.00-A$156, weeks ago

Sydney, New South Wales, Australia 1 month ago

Service Operations Manager - AI Accelerator

Sydney, New South Wales, Australia 5 hours ago

Sydney, New South Wales, Australia 2 days ago

St Leonards, New South Wales, Australia 22 hours ago

Information Technology Operations Manager

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 19 minutes ago

Regional IT Manager and Business Partner – APAC

Sydney, New South Wales, Australia 9 hours ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Chatswood, New South Wales, Australia 1 day ago

Endpoint Engineering - Operations Manager

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 2 months ago

Sydney, New South Wales, Australia 5 days ago

Infrastructure Manager for Compute and Cloud Migration

Sydney, New South Wales, Australia 38 minutes ago

Sydney, New South Wales, Australia 2 weeks ago

Concord West, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Crew Tech Lead Operational Risk & Compliance

Sydney, New South Wales, Australia 38 minutes ago

Sydney, New South Wales, Australia 2 weeks ago

Business Systems Lead - Enterprise Applications

Sydney, New South Wales, Australia 3 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • IT Service Continuity Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeIncident Full time $100,000 - $145,000

    IT Service Continuity ManagerWe are seeking a seasoned IT Service Continuity Manager to play a pivotal role in ensuring the stability, reliability, and continuous improvement of our IT services. This strategic position minimizes the negative impact of IT incidents and prevents their recurrence.Main ResponsibilitiesDevelop and operationalise a consistent IT...

  • It Service Continuity Manager

    1 week ago

    Sydney, New South Wales, Australia Endeavour Group Full time

    Company Description**Let's create a more sociable future together**At Endeavour, we're totally into what we do. With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it's what inspires us to dream big, and continue to create new...

  • It Service Continuity Manager

    1 week ago

    Sydney, New South Wales, Australia Cuscal Full time

    Work for a FinTech at the forefront of Payments Innovation.- Newly created permanent role and function- Flexible hybrid work environment.**Be the inventor and enabler of our business**At Cuscal, our tech team are the hands and heart of what we do best. They're the inventors, the creators, the enablers of our business. They turn ideas into reality. They test....

  • IT Service Continuity Manager

    1 week ago

    Sydney, New South Wales, Australia Datacom Full time

    OverviewAs the IT Service Continuity Manager, you will be responsible for managing the customers' continuity requirements and IT Service Continuity Management (ITSCM) Services. In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster...

  • IT Service Continuity Manager

    7 days ago

    Sydney, New South Wales, Australia Datacom Full time

    OverviewAs the IT Service Continuity Manager, you will be responsible for managing the customers' continuity requirements and IT Service Continuity Management (ITSCM) Services. In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster...

  • IT Service Continuity Manager

    2 weeks ago

    Sydney, New South Wales, Australia Datacom Connect Full time $104,000 - $130,878 per year

    Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)As the IT Service Continuity Manager, you will be responsible for managing the customers' continuity requirements and IT Service Continuity...

  • IT Service Continuity Manager

    2 weeks ago

    Sydney, New South Wales, Australia Datacom Full time

    IT Service Continuity Manager1 day ago Be among the first 25 applicantsThis range is provided by Datacom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$125,000.00/yr - A$130,000.00/yrOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a...

  • IT Service Continuity Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeDisaster Full time $120,000 - $170,000

    Job DescriptionThis role involves managing continuity requirements for clients and delivering IT service continuity management services. The goal is to provide high-quality customer delivery of ITSCM services, with disaster recovery readiness aligned with client service continuity plans.The role requires excellent customer relationship building skills,...

  • Continuous Improvement Service Manager

    6 days ago

    Sydney, New South Wales, Australia Oracle Full time

    Continuous Improvement Service Manager - Contract-22000E2O**Applicants are required to read, write, and speak the following languages***: English**Preferred Qualifications****About the job**:**About Oracle Consulting**Oracle Consulting is focused on Oracle Cloud solutions and staffed with the experts that others turn to for best practices. With our global...

  • IT Service Continuity Professional

    1 week ago

    Sydney, New South Wales, Australia beBeeBusinessContinuity Full time $120,000 - $144,000

    Job Title:IT Service Continuity ProfessionalRole Summary:This is an exceptional opportunity for a skilled IT Service Continuity Manager to lead the development, implementation, and continuous improvement of our IT Service Continuity framework and plans. The ideal candidate will have a proven track record in developing and implementing IT Service Continuity...