Key Account Executive and Sales Support

4 weeks ago

Melbourne, Victoria, Australia Natoora Full time

Join to apply for the Key Account Executive and Sales Support role at Natoora

You will join a small, friendly team at an exciting time as we launch with our first Retail customer in Melbourne. As well as being the main point of contact, you will also help support our B2B customers, with at least 1 day per week dedicated to this.

Responsibilities
  • Create and implement a promotional strategy that delivers long-term growth
  • Review, implement, and adapt a range plan that delivers commercial success whilst showcases the best of Natoora's produce
  • Use data to analyse the success of strategies and further drive performance
  • Ensure our products are priced at the right level to deliver strong sales and margins
  • Report on sales and margin to the wider business
  • Create a strong relationship with the client's team
  • Maintaining and updating procurement softwares with Natoora Catalogs
  • Create and coordinate marketing assets and 'back of pack' information
  • Work closely with Buying and Operations to ensure that KPIs are being met
  • Handle invoicing and credit notes with precision and timeliness
  • Manage order issues, ensuring prompt resolution and effective communication to customers
  • Manage and process orders accurately and efficiently
  • Help to identify and push overstock across our sales channels
  • Liaise closely with the warehouse, transport and sales teams to ensure orders are picked, packed, and delivered to Natoora's quality standards and on schedule
About you
  • Proactive, problem solving and calm under pressure
  • Able to communicate and work across departments
  • Excellent, professional verbal and written communication and interpersonal skills
  • Able to interpret financial and sales data and results
  • Highly analytical
  • Well organised and able to work to deadlines
  • Experience and knowledge of the food industry or retail is desirable but not essential
  • Proficient use of excel is essential and experience of Tableau of a similar tool would be desirable
Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Strategy/Planning, Sales, and Marketing
Industries
  • Food and Beverage Services

Melbourne, Victoria, Australia


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