Service Coordinator

3 days ago

Adelaide, South Australia SACARE Full time
Overview

SACARE Broadview, South Australia, Australia

Join SACARE | OnCall Group Australia as a Service Coordinator - Casual Broadview, SA. The Rostering/ Scheduling Coordination Team provides a 7 day/week, 24-hour service, connecting clients with our Disability Support Workers. You will be at the forefront of communication, building and maintaining relationships with clients and the broader SACARE | OnCall Group Australia workforce.

What You"ll Be Responsible For
  • Scheduling and facilitating support services to a compliment of community-based clients.
  • Developing and maintaining strong partnerships with Disability Support Workers providing front-line care services to clients in the community.
  • Maintaining confidential and accurate documentation and records related to client care, preferences, and service delivery information.
  • Escalating issues related to service delivery and client care to relevant clinical and/or management bodies when required.
  • Collaboratively problem-solving and presenting effective solutions to advocate for clients to ensure their needs are met.
  • Daily administrative, data-entry and supportive functions as directed by the Line Manager.
To Be Considered For The Role
  • Previous experience in a comparable scheduling position
  • Experience in a scheduling environment with the ability to complete allocations accurately and in a timely manner
  • Experience in the Disability sector (or Community Services sector), including knowledge of NDIS and DHS standards
  • Understanding of current Disability-related legislation, policy, and standard operating processes
  • Ability to work collaboratively and influence a range of internal and external stakeholders at varying levels of seniority
  • Ability to work autonomously with initiative and problem-solving abilities
  • Excellent interpersonal and communication skills with the ability to work with individuals from diverse backgrounds
  • Current unrestricted Driver's License
  • DHS Working with Children & NDIS Workers Check (mandatory)

This role will be predominately based at our Broadview office. Some travel to meet with clients within the community may be required, so a current driver's licence and reliable vehicle are highly advantageous. Please include a covering letter addressing the key criteria and a current resume.

Benefits / Perks
  • Our organisation\'s success is based on an excellent workplace culture
  • A dog-friendly office for well-behaved dogs
  • On-site gym and daily PT sessions with our in-house wellbeing coach
  • Free flu vaccinations
  • Flexible working arrangements
  • Professional Development

Join this innovative organisation that challenges the status quo and drives innovation across the disability industry by applying now. To register your interest, submit an updated resume and a short cover letter describing why you are interested in working as a Service Coordinator and what you can bring to the SACARE team.

SACARE | OnCall Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people, and adults we support. All applicants and employees must provide mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

Notes:

  • Seniority level: Not Applicable
  • Employment type: Temporary
  • Job function: Other
  • Industries: Hospitals and Health Care

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