
Call Centre Manager
22 hours ago
1 day ago Be among the first 25 applicants
Sydney offices - Northern Surburbs, Permanent opportunity, Immediate Start
About the company: Green Light is one of Australia\'s most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.
About the engagement Green Light Worldwide is currently partnering with a key client and seeking people for a Call Centre Manager, with team leadership experience in a call centre/customer service environment who are passionate about service delivery and teamwork to support a hardware provider.
In this role, you will be leading the front-line call centre/customer support team. You are passionate about helping people and making a difference to the day-to-day lives of customers, delivering exceptional customer service, coordination and quality support to internal stakeholders and external customers.
Responsibilities- Lead and develop a team of enthusiastic customer service agents.
- Oversee team performance and ensure targets are met.
- Act as the point of contact for customer escalations.
- Achieving individual KPIs that are linked to the broader KPI deliverables.
- Excellent communication and organisational skills.
- Previously been Customer Service/Call Centre Manager in large enterprise enviroments, currently or in the past
- Minimum 3 years' experience leading teams within an inbound call centre/customer service environment.
- Strong prioritisation, decision making and negotiation skills.
- Previous experience in the technical, IT and or telecomunications sectors will be highly regarded.
Click APPLY or contact John – Senior Resource Manager for a confidential discussion with Green Light Worldwide.
#J-18808-Ljbffr
-
Call Centre Manager
15 minutes ago
Sydney, New South Wales, Australia Linfox Armaguard Pty Ltd Full timeJoin to apply for the Call Centre Manager role at Linfox Armaguard Pty Ltd3 days ago Be among the first 25 applicantsJoin to apply for the Call Centre Manager role at Linfox Armaguard Pty LtdOperating since 1938, Linfox Armaguard Group has evolved from a cash-in-transit business to a leading secure currency supply chain and technology solutions enterprise....
-
Call Centre
4 weeks ago
Sydney, New South Wales, Australia ClubMed Full timeWE'RE HIRINGWe have an exciting opportunity for an Call Centre (Omnichannel) & Customer Relations Manager to join our vibrant Club Med Pacific team Based in our Sydney CBD office with flexible working arrangements, this role is perfect for someone passionate about creating seamless and premium customer journeys.You'll lead and optimise our omni channel...
-
Call Centre Operator
23 hours ago
Sydney, New South Wales, Australia Manpower Australia Full timeJob Title:Call Centre OperatorLocation:On-site, Regents Park, NSWEmployment Type:Full-TimeAbout the RoleWe are seeking a dedicated and customer-focusedCall Centre Operatorto join our clients amazing team in Regents Park, NSW.This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to kick...
-
Call Centre Operator
7 days ago
Sydney, New South Wales, Australia Buscojobs Full timeWhyalla Norrie SA 5608A casual position within Des's Whyalla Call Centre is now available for the right person.Join our friendly team that contributes towards providing a valuable service to your community.Opportunity to join a successful family-owned businessWork with a passionate and forward-thinking teamBenefit from full training and supportThis is a...
-
Call Centre Operator
2 days ago
Sydney, New South Wales, Australia Manpower Australia Full timeJob Title: Call Centre OperatorLocation: On-site, Regents Park, NSWEmployment Type: Full-Time About the Role We are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or...
-
Call Centre Operator
1 day ago
Sydney, New South Wales, Australia Manpower Australia Full timeJob Title: Call Centre OperatorLocation: On-site, Regents Park, NSWEmployment Type: Full-TimeAbout the RoleWe are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to...
-
Sydney, New South Wales, Australia beBeeCustomer Full time $40,000 - $60,000Call Centre Operations Manager RoleWe are seeking a highly skilled and motivated individual to fill the position of Call Centre Operations Manager.The ideal candidate will possess excellent communication skills, be reliable and have access to the internet.The job involves posing as a customer whilst making detailed observations about your experience, then...
-
Call Centre Team Lead
2 days ago
Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $130,000Experience the thrill of driving growth and customer satisfaction as a Call Centre Team Lead. Delivering exceptional customer experiences across all channels is at the heart of this dynamic role.This busy call centre team relies on you to drive customer journeys, optimize performance, and implement new technologies to enhance service delivery.You will lead...
-
Call Centre Sales Team Leader
6 days ago
Sydney, New South Wales, Australia Buscojobs Full timeAdd expected salary to your profile for insightsAre you a driven leader who thrives in a fast-paced, sales-focused environment?Returnify is seeking a passionate and experienced Call Centre Sales Team Leader in Norwood, Adelaide to take our outbound sales team to the next level.About ReturnifyReturnify is providing everyday Australians to take control of...
-
Casual Call Centre Operator
4 weeks ago
Sydney, New South Wales, Australia Sprinklr Inc. Full timeJoin or sign in to find your next jobJoin to apply for the Casual Call Centre Operator role at Nielsen3 weeks ago Be among the first 25 applicantsJoin to apply for the Casual Call Centre Operator role at NielsenGet AI-powered advice on this job and more exclusive features.Company DescriptionAt Nielsen, we are passionate about our work to power a better media...