Account Manager

3 weeks ago

Charlotte Bay, Australia JCS Carolinas Full time

Jones Construction Services of the Carolinas is a leader in the siding and roofing industry, delivering high-quality materials, expert service, and dependable support to contractors, builders, and homeowners. We pride ourselves on strong relationships, exceptional customer service, and a commitment to excellence in every project.

Position Summary

The Account Manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met from project initiation to completion. This role will focus on developing new business opportunities, managing existing accounts, and serving as the primary point of contact for customers in the siding and roofing market. The ideal candidate will have an understanding of construction materials, project timelines, and client service.

Key Responsibilities
  • Prepare and present quotes, proposals, and product recommendations to clients.
  • Serve as the primary liaison between the company and assigned accounts.
  • Develop and maintain strong relationships with contractors, builders, and key decision-makers.
  • Identify and pursue opportunities for account growth and new business.
  • Coordinate with internal departments (estimating, scheduling, service, operations) to ensure timely delivery of products and services.
  • Resolve customer concerns promptly and effectively to maintain satisfaction and trust.
  • Monitor project timelines and proactively communicate updates to clients.
  • Maintain accurate records of client interactions, sales activities, and project details.
  • Stay up to date on industry trends, product offerings, and competitor activity.
Qualifications
  • Strong attention to detail with the ability to spot inconsistencies, errors, or omissions in take-offs, orders and specifications
  • Experience in account management, sales, or customer service within the construction industry preferred.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to manage multiple accounts and projects simultaneously in a fast-paced environment.
  • Proficient in Microsoft Office Suite
  • Self-motivated, goal-oriented, and able to work independently as well as in a team.
  • Knowledge of siding and roofing products, installation methods, and construction processes preferred.
  • Competitive salary plus bonus
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • 401(k) with company match.
  • Professional development and growth opportunities.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Construction
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