Engagement Manager, Health Professional

Engagement Manager, Health Professional – Black Dog Institute

We are hiring for the Engagement Manager, Health Professional role at Black Dog Institute.

Location: Randwick, New South Wales, Australia (on lands of the Bidiagal Clan of the Dharawal Nation). Hybrid/flexible working arrangements are available.

Overview

The purpose of the Service Engagement and Operations department is to deliver evidenced-based services at scale to manage and prevent common mental health conditions and suicide in workplaces, schools, health settings and the wider community. Services include digital products and platforms, training, resources, and consultancy. The department leads the development and continuous improvement of resourcing, systems and processes to manage delivery of services at scale. This position increases engagement with Black Dog Institute's mental health and wellbeing training, products and services primarily across healthcare, schools, and community settings.

Responsibilities

• Promotion and Relationships: Proactively identify and approach potential clients, qualify leads, close sales; promote BDI services via meetings, conferences, networking events, EDMs, flyers, website updates, and external advertisements; establish and maintain relationships with internal stakeholders and external partners; write applications for tenders, grants, and sector awards to support or recognise BDI services.
• Program Delivery: Project manage key grants, contracts and programs to ensure deliverables and reporting; respond to training inquiries, generate proposals and quotations; work with Operations and Marcomms to manage program promotion, events, and invoicing; tailor program content for clients; assist with budget management; manage program accreditation requirements as needed; support meetings (face-to-face and virtual).
• Planning and Reporting: Contribute to Education Team strategic and operational plans, budgets and procedures; prepare reports for the Board and external funding bodies.
• Work, Health and Safety: Ensure compliance with WHS legislation and institute policies; report hazards and issues; maintain a safe working environment.

Essential Criteria

• Degree in Business, Psychology, Management, Marketing or related discipline
• Minimum 3 years' experience in a similar role
• Excellent networking, consultation, liaison and negotiation skills with proven ability to identify and establish new business
• Demonstrated ability to manage projects and all aspects of program delivery to deadlines and within budget/targets
• Ability to work independently and contribute effectively as a team member
• Excellent interpersonal, oral and written communication skills
• Experience in operating within a high-volume sales environment with a consultative approach
• High level computer literacy across MS Office and CRM programs
• Knowledge of EEO principles and OH&S responsibilities; willingness to attend OH&S training

Desirable Criteria

• Relevant experience in mental health and/or the primary health sector

Benefits

• Hybrid work, 1-2 days per week in office (days chosen for team collaboration)
• Salary Packaging: $15,900 of base salary tax free; up to $2,650 for meals and entertainment
• Family-first, people-first culture; emphasis on wellbeing
• Pet-friendly workplace
• Leave benefits including public holiday swap, gifted annual leave, and wellbeing leave
• Employee discounts

How to Apply

To become part of the Black Dog Institute team, follow the link to ELMO to apply and submit your resume. Shortlisted applicants will be contacted. Do not respond to suspicious emails requesting ID or personal details. We are a 2022 Circle Back Initiative Employer and commit to responding to every applicant.

EEO Statement

Black Dog Institute is committed to achieving a diverse and inclusive workforce that reflects our wider community. We ensure equal employment opportunity for all, regardless of age, appearance, carer status, cultural and/or racial background, disability, gender identity, lived experience, religion or sexual orientation.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Mental Health Care

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