Regional Trainer, Travel Retail

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

ABOUT COTY

Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. We are proud to be an equal opportunities employer, striving to be an open, inclusive, and diverse workplace where all employees can be their authentic selves. Join us in transforming the world of beauty

RESPONSIBILITIES

As a key member of the Travel Retail Asia Pacific team, the Regional Trainer will be responsible for delivering innovative sales and service training to Coty's Brand Ambassadors and staff across the region. You will also lead and manage consumer events primarily in the Pacific region and elsewhere as needed. Building strong relationships with both office and field teams, you will help execute retail strategies and coach Brand Ambassadors to deliver best-in-class retail experiences and enhance productivity.

This role involves 75% in-store activities and 25% office administration, with opportunities for travel. You should be passionate about beauty, particularly fragrance, makeup, and skincare, and possess a strong field culture.

Key Focus Areas:

Retail Education Responsibilities:

  • Mentor Brand Ambassadors, leading by example in service excellence and sales expertise.
  • Coordinate with Commercial and Education teams to achieve sales goals.
  • Organize and communicate training sessions with operators.
  • Manage logistics for training activities.
  • Support customization of coaching and productivity trackers with Education.
  • Conduct onboarding for new Brand Ambassadors.
  • Lead seasonal training sessions for staff.
  • Participate in the Annual Brand Ambassadors Seminar.
  • Plan and follow up on individual coaching sessions to ensure consistency and achievement of sales targets.
  • Track performance results and provide feedback for goal alignment and productivity improvements.
  • Contribute ideas for reward and motivation programs for Brand Ambassadors.

Promotions and Event Responsibilities:

  • Collaborate on planning and executing consumer workshops and events.
  • Prepare Brand Ambassadors and promoters for events to meet sales targets.
  • Provide feedback to enhance the consumer journey and event setup.

Operational Responsibilities:

  • Analyze individual Brand Ambassador productivity monthly and provide feedback.
  • Conduct annual performance reviews in collaboration with Commercial feedback.
  • Support promotional setup and review weekly performance against targets.
  • Assist with launch files and photo collation for commercial use.
  • Provide visual updates and change recommendations to the commercial team.

QUALIFICATIONS AND SKILLS

  • Excellent communication and relationship-building skills.
  • People management abilities.
  • Passion for fragrance, makeup, or skincare.
  • Interest in self and team development.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Creative approach to work.
  • Proven sales achievements with beauty selling methodologies.
  • Knowledge of current beauty trends.

OUR BENEFITS

Aligned with our inclusive Coty culture, benefits include:

  • Omni-Working: Flexible hybrid model supporting work-life balance.
  • Gender-Neutral Paid Parental Leave, Birthday, Volunteering leave, and Summer Fridays.
  • Employee Engagement Events.
  • Coty Product Allowance.
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