Team Leader, Digital User Experience

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Senior Recruitment Advisor at Herbert Smith Freehills Kramer

We are seeking a highly skilled and motivated Team Leader to join our Digital User Experience to be based in Brisbane.

In this role you will play a critical role in supporting our strategic drive towards a world-class end-user experience. With over 250 local users, the support function and the user base require a local team leader to provide leadership and a local escalation point for the Practice Group leadership team. This role is key to enabling global working, process improvement and alignment.

To be successful in this role, you will have:

• 5-6 years demonstrated IT experience
• Strong emphasis on effective IT operations and customer satisfaction
• Collaborative team leader with experience working multiple teams or global teams
• Skilled in problem solving and decision making
• Adaptable and able to perform well under pressure
• Broad technical expertise in IT
• Excellent knowledge of IT products and solutions

What you can expect from us:

• We're a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.
• We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.
• We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.
• We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you'll have it and we'll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.
• Join us to be part of a human, bold and outstanding team at Australia's market leading law firm.

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding.

For any questions or a confidential discussion, please contact Donella Gressieux, Senior Recruitment Adviser on

This vacancy is being managed directly by the HSF Kramer Recruitment team. We will contact our preferred agency partners should we require additional assistance. Thank you.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesTechnology, Information and Internet

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