Medical Receptionist

1 week ago

Adelaide, South Australia Genea Full time
Company Description

Fertility SA has been a trusted name in reproductive medicine in South Australia for almost three decades, dedicated to providing exceptional fertility care to our local community.

Our journey began with a commitment to helping individuals and couples achieve their dreams of parenthood through compassionate, personalised care and cutting-edge reproductive technologies.

In 2023, we entered an exciting new chapter in our history by partnering with Genea Fertility, a global leader in reproductive medicine. This collaboration has allowed us to enhance our already comprehensive services with world-class technology and innovations, further improving outcomes for our patients.

Job Description

We are currently looking for an experienced administrator and receptionist to join our admin team in a full time role. In this position you will support with both patient administration and reception which will mean you have a really interesting scope of duties. Your daily tasks will include;
  • Reception - providing phone & face to face patient care
  • Consultation preparation - scanning, preparing patient files, following up referrals and actioning any doctor requests.
  • Accounts - generating invoices, taking payment and daily reconciliations
  • Patient administration - taking bookings, lodging Heathfund and Medicare rebates, updating the patient database and general administration duties.

In this role you will be working as part of a small team, so we are really looking for someone who has a broad skill set and happy to work across a range of different duties in a flexible way.

Qualifications

This role is ideal for an experienced Administration Assistant or receptionist, ideally with experience in healthcare, however this is not essential.

It is a really varied and dynamic role, so that must be something that appeals to you. No one day will be the same, you will need to prioritise and plan each day and have a real desire to learn (with a genuine interest in Fertility).

We are looking for someone with excellent communication skills, a real passion for providing exceptional patient care, strong PC skills and the ability to learn new technology with ease (you will work across a number of systems in this role. It is a real opportunity to develop your skills and move into a role where you really feel like you are working with a true sense of purpose.

Additional Information

Our staff tell us it is the people they work with that makes them stay, the Genea family. That, and our exceptional success rates. It is pretty special working for one of Australia's leading IVF clinics.

And what's in it for you?

We know it's important to look after our staff, so Genea offers a number of perks including;
  • Glow - Our online recognition and rewards portal. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
  • Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
  • Certified Family Friendly workplace 2024/25

Genea is committed to providing a workplace that is diverse, equitable and inclusive. It is important to us that our hiring process is accessible and open to all, we welcome applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people."

Please contact our recruitment team (hrrecruit@genea.com.au) if we can help with any reasonable adjustments to enable you to participate in the job application process
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